Description
Short’s Travel Management, a leading provider of NCAA Athletic travel for collegiate athletics has a immediate opening for an Account Coordinator with it’s hotel department, STM-Stay. We have a great team culture where we genuinely enjoy who we work with. So if you have hotel, hospitality or customer service experience, this may be a great fit for you! This position may work remotely.
Job Purpose: An Account Coordinator for STM-Stay, you are responsible for assisting Account Executives and Managers with support of ongoing business sales and hotel relationships. This position may work remotely.
Essential Functions:
- Assists Account Executives and Managers with core functions and competencies as they relate to the review and management of hotel proposals and negotiations.
- Assists with building strong, productive relationships with hotel vendors and hotel sales managers to ensure prompt receipt of proposals and bids.
- Demonstrates the ability to be a good team player; available for cross training utilization, dependable and reliable; is flexible with the ability to multi-task.
- We are a team at Short’s Travel Management and as such, you may be expected to assist with or handle tasks outside of your typical position scope for the benefit of our clients or company.
Requirements
Qualifications:
- Associate degree, Bachelor’s degree preferred
- Experience with hospitality, hotel customer service and hotel management desired but not required
- Strong organizational skills & attention to detail
- Excellent written and oral communication and interpersonal skills
- Self-starter with ability to focus on goals without constant direct leadership
Technical Skills:
- Proficient with Microsoft Office Suite
- Experience with Salesforce or Cvent desired but not required
Compensation & Available Benefits:
- Competitive salary commensurate with experience
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- 401(k) plan
- Paid Time Off
Short’s Travel Management (STM) is a family-owned, women-owned, private corporation. We are sports travel experts specializing in team travel, recruiting travel, group hotels, bus charters and air charters servicing hundreds of athletic departments each year. We move more student athletes than any other travel management company. STM’s mission is to enhance the experience of getting there, being there, and coming home. When you win, we all win!
The STM team strives to drive innovation, provide excellent service, and display teamwork, passion and dedication throughout the lifetime of our relationships. STM works with clients to customize travel programs to create efficiencies and maximize the value of our products and services.
Short’s Travel Management is an EOE employer.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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Skills Required
- Associate degree
- Bachelor's degree
- Strong organizational skills and attention to detail
- Excellent written and oral communication skills
- Strong interpersonal skills
- Ability to work independently and focus on goals
- Proficiency with Microsoft Office Suite
- Hospitality, hotel customer service, or hotel management experience
- Salesforce experience
- Cvent experience
What We Do
Short’s Travel Management is a family-owned, majority women-owned athletic travel management company based in Waterloo, Iowa. Established in 1946, it specializes in team and recruiting travel for collegiate athletics, arranging group hotels, commercial and charter air, bus charters, and broader travel logistics. The company also develops technology and customized programs to improve efficiency and traveler experience for athletic departments, teams, and sports organizations.
