Account Coordinator - Ireland (Dublin) - Bilingual French and/or Spanish
The Account Management Coordinator position is made up of administrative duties that support the department in conjunction with creating relationships with our Airline, Cruise Line and Hotel partners.
This position is remote in Ireland. The ideal candidate must be bilingual in French and/or Spanish.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Learn client’s business and support Account Manager(s) in meeting deliverables.
- Support Account Managers in their coordination with Business Development team to ensure a smooth client transition from contract signing to implementation.
- Support and help prepare client communications ranging from weekly performance meetings to business reviews.
- Become knowledgeable with API technology platforms for the Account Management department.
- Assist the Account Manager(s) with day to day items.
- Maintain spreadsheets and update databases with information.
- Other job duties may be assigned when needed, based on the client’s or API’s needs.
Competencies
- Problem Solving/Analysis
- Building Relationships
- Results Driven
- Technical Capacity
- Communication Proficiency
Supervisory Responsibility
None
Work Environment
This position operates in a remote environment. This role routinely uses standard office equipment such as computers and phones.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, normal core business hours. Occasional evening and weekend work may be required as job duties demand.
Travel
This position does not require travel.
Required Education and Experience
- Bachelor's degree from an accredited college or university
- Bilingual in French and/or Spanish is required.
- At least 1 year travel industry experience, working closely with airlines and/or hotels is a must
- Strong computer skills, with an emphasis on Microsoft Office products especially Excel
- Exceptional verbal and written communication skills
- Customer service skills
- Flexible to work afterhours based on business demand
- Attention to detail and the ability to produce high quality work is a must.
- Ability to understand and work with diverse culture here and abroad.
- Organized self-starter who can effectively manage workload in a fast paced atmosphere and be able to accomplish goals.
- Able to multi task and work well under strict deadlines.
Top Skills
What We Do
As the worldwide leader in crew accommodation solutions for over 35 years, API uses proprietary technology, unique software solutions, and our highly experienced team to make sure over 20,000 crew members from more than 90 airlines rest comfortably every night.
API’s end-to-end technology platform will transform the way airlines manage crew travel.
o Mobile platform, MyCrewCare
o Sourcing & Contracting
o Crew Planning
o Daily Operations & IROPS
o Distressed Passenger
o Billing & Reconciliation
o Business Analytics
Offering global support with 24 locations worldwide & Operations Centers in New York, Hong Kong, London and Sao Paolo –making API the only accommodation partner with global teams ready and able to assist 24/7.
Visit www.apiglobalsolutions.com to learn more or send us a LinkedIn message!
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