Essential Functions:
Sales & Financial Productivity
- Meet and/or exceed line specific annual sales plan, seasonal gift and event goals
- Meet and/or exceed gift goals (gift with purchase, gift with visit) and manage promotional calendar
- Plan, execute, meet and/or exceed localized events, and National Makeup Artistry events
- Analyze and monitor associate sales per hour goals, units per transaction goals and credit application goals via the Belk scorecard
- Ensure shrinkage is minimized and does not exceed plan (inclusive of damages, RTVs, etc.)
Counter Manager & Associate Development
- Monitor and review associate scorecard results. Create plan to coach and develop associate to meet and exceed key KPIs
- Recruit, hire, develop, train and coach top beauty advisor talent to ensure hours utilization
- Ensure the utilization of Concierge and clientele development by each Beauty Advisor
- Recognize top performers and coach sales associates who are performing below expectations
- Evaluate, recommend, and deliver sales associate training, as necessary
- Identify sales opportunities and communicate business updates to Belk field/corporate leadership and vendor. (Field – RVP, SM, STM. Vendor – Field Director. Corporate – VP and Buyer.)
- Visit stores regularly (minimum - in store 5 days a week) 6 hours per visit with clear brand focus
- Interact with Sales Associates, ASMs, STMs and Store Manager during store visits.
- Create and maintain relationships that influence entire store to drive sales.
Communications
- Maintain consistent verbal and written communication with Belk field/corporate leadership and line specific field executives.
- Present and participate on weekly leadership call with Belk VP/buyer and vendor leadership.
- Attend and present (as required) internal and vendor specific business meetings.
Merchandise Presentation & Promotions
- Follow established visual merchandising concepts as published by Belk Corporate Visual
- Ensure timely floor setup for promotional events and seasonal business activities
- Coordinate execution of approved in-store promotional events and contests
- Inspect counter standards to include cleanliness, counter set up compared to current vendor schematics and stockrooms (damages, RTVs, organization and cleanliness)
Education:
- Four-year degree or equivalent experience in retail environment
Work Experience:
- Expertise in a business/functional area
- 1 - 3 years supervisory experience
- Beauty retail experience and artistry skills
Knowledge, Skills & Abilities:
- Proficient in Excel, Microsoft Word, Social platforms – Instagram, Facebook etc.
- Good understanding of retail store operations.
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Skills Required
- Four-year degree or equivalent experience in retail environment
- 1-3 years supervisory experience
- Beauty retail experience and artistry skills
- Expertise in a business/functional area
- Proficient in Excel
- Proficient in Microsoft Word
- Proficient with Instagram
- Proficient with Facebook
- Good understanding of retail store operations
- Ability to visit stores regularly (minimum in-store 5 days/week, ~6 hours per visit)
- Experience recruiting, hiring, training and coaching sales associates
Belk Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Belk and has not been reviewed or approved by Belk.
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Retirement Support — A defined 401(k) match up to 5%, with eligibility beginning after three months of service, supports long-term savings. A published match formula (100% of the first 4% and 50% of the next 2%) highlights a competitive retirement program.
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Parental & Family Support — Paid maternity and broader parental leave, including adoption, foster, and surrogacy, are included. Fertility and infertility support further extends family-focused coverage.
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Wellbeing & Lifestyle Benefits — An associate merchandise discount is widely available and can be enhanced during special events. Wellness resources such as an Employee Assistance Program and digital health tools complement these perks.
Belk Insights
What We Do
Charlotte-based Belk, Inc., a privately-owned department store, began when William Henry Belk opened his first store in 1888 with his brother, Dr. John Belk, joining as a partner. What started as two brothers in business has now grown into a legacy of selling great products at great prices, treating customers like family, and giving back to the community. Throughout the years, we’ve changed and grown in so many ways. We’ve added exciting products, adapted the way we work, and made it easier to shop with new technology and services. Today, Belk serves customers at nearly 300 Belk stores in 16 Southeastern states, at belk.com, and through the mobile app.
