Account Coordinator, Agency Operations

Posted 2 Days Ago
Be an Early Applicant
New York, NY, USA
Hybrid
48K-53K Annually
Entry level
Marketing Tech
The Role
Coordinates meetings, events, recruiting logistics, onboarding, presentations, shared resources, timelines, executive communications, and social media support for a global travel and lifestyle communications agency. The role provides operational support to executives and teams while offering exposure to PR, account strategy, client projects, and new business pitches.
Summary Generated by Built In

FINN Partners’ Travel practice is a multi-million-dollar global powerhouse representing the world’s most prestigious established and emerging brands. Comprising both the global reach of FINN Travel and the boutique, culture-shifting expertise of Maverick Creative, our team sits at the intersection of luxury, travel, and lifestyle.

We are seeking an Account Coordinator, Agency Operations who is hungry to launch a career in communications. This is not a traditional administrative role; it is a "front-row seat" to the inner workings of a global agency. You will partner directly with our executive team, providing the operational backbone that keeps our leadership and team thriving.

This role offers a unique dual-perspective: while serving as the operational engine for our leadership team, you will simultaneously gain direct insight into the high-level strategy and decision-making that drives a global agency. Mentorship is built into the fabric of this position, offering daily exposure to the inner workings of travel and lifestyle communications alongside seasoned industry leaders. 

This role is designed as a launchpad: we are looking for someone eager to learn the business from the top down and transition into a full-time PR and account-facing career within our team. While this role begins with a heavy focus on operations and administrative support, successful candidates will be integrated into account brainstorms and client projects as they master the agency's operational foundations.

This role is based out of New York office and is a hybrid schedule with 2 days a week in person.

Responsibilities:

Meeting, Event & Team Coordination
  • Enable seamless agency collaboration by coordinating in-office and virtual meetings from end to end, ensuring rooms, technology, materials, and catering are prepared so teams can stay focused, productive, and client-ready.
  • Strengthen agency culture and team engagement by planning and supporting internal events, trainings, and team gatherings that bring employees together, encourage professional development, and create a consistent, well-executed employee experience.
  • Champion agency culture by overseeing the team’s monthly calendar—tracking key industry events, team milestones, and internal training sessions to keep our team sharp and connected.

Recruiting & Onboarding Support

  • Schedule interviews and manage candidate logistics
  • Assist with onboarding coordination to ensure a smooth and welcoming experience
  • Maintain recruiting trackers and organize candidate materials

Presentation & Materials Development

  • Support the new business pitch process by assisting in the creation of visually stunning decks and research materials for prospective luxury and lifestyle clients. A strength in PowerPoint and Canva design is critical for this role. 

Project Coordination & Operations Support

  • Maintain shared documents, trackers, and team resources
  • Support project coordination by tracking timelines, milestones, and dependencies
  • Identify opportunities to improve organization, workflows, and internal processes

Client-Ready Communication

  • Draft and support executive briefings, summaries, and presentations
  • Ensure all written materials are polished, clear, and aligned with brand voice and tone

Social Media & Digital Support

  • Support our internal and external brand presence on LinkedIn and Instagram, ensuring the FINN Travel and Maverick Creative voices remain at the forefront of the industry.

Qualifications

  • 0–2 years of experience (Internships in PR, Marketing, or luxury hospitality are a major plus). 
  • Exceptional organizational skills and strong attention to detail
  • Clear, professional written and verbal communication skills
  • Proficiency in Microsoft Office (PowerPoint, Excel), Google Workspace, and Canva
  • Ability to manage multiple priorities in a fast-paced environment
  • A "No Task Too Small" Attitude: You understand that managing a calendar or a room setup is just as vital to winning a new account as the new business pitch itself. 
  • High Aesthetic IQ: A natural eye for design and detail, specifically within the Canva and PowerPoint environments. 
  • A proactive, solutions-oriented mindset with strong follow-through
  • Discretion & Professionalism: Ability to interface with high-level executives and global brand partners with confidence and polish. 

The salary range for this role is $48,000-$53,000.
About FINN Partners

FINN Partners is one of the fastest-growing independent marketing and communications agencies in the world. Our Travel practice represents some of the most exciting destinations, hotels, and brands globally, and our team is known for its collaborative spirit, entrepreneurial mindset, and commitment to excellence.
#LI-DK1 #LI-Hybrid New York, NY 

Skills Required

  • 0-2 years of experience
  • Exceptional organizational skills and strong attention to detail
  • Clear, professional written and verbal communication skills
  • Proficiency in Microsoft Office, including PowerPoint and Excel
  • Proficiency in Google Workspace
  • Proficiency in Canva
  • Ability to manage multiple priorities in a fast-paced environment
  • Proactive, solutions-oriented mindset with strong follow-through
  • Discretion and professionalism when interfacing with executives and global brand partners
  • Internship experience in PR, marketing, or luxury hospitality

Finn Partners Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Finn Partners and has not been reviewed or approved by Finn Partners.

  • Healthcare Strength Healthcare coverage includes comprehensive medical, dental, and vision plans with employer-paid base employee coverage, plus HSA/FSA options and mental health resources. Wellness support such as an annual subsidy and access to counseling and virtual therapy reinforces breadth of care.
  • Leave & Time Off Breadth Time off encompasses vacation/PTO, numerous paid holidays, sick and personal days, monthly half-days, Summer Days, and a paid Winter Break. Additional paid time for volunteering and Election Day supports balance and community involvement.
  • Retirement Support A 401(k) with company matching (100% up to 3% plus 50% on the next 2%) is available after six months. The match structure and eligibility timeline provide tangible support for retirement savings.

Finn Partners Insights

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The Company
HQ: New York, NY
1,005 Employees
Year Founded: 2011

What We Do

1400+ People. 3 Continents. 33 Offices. We are a global integrated marketing agency transforming and inspiring the world of communications every day. A LETTER FROM PETER FINN: DECEMBER 2011. FINN PARTNERS WAS BORN. After 11 years serving as co-CEO of an historic agency that carried my father’s name— and mine!—and after 30+ years of working at the firm, I wanted to build something different, bold, meaningful and amazing for clients, our colleagues and the community. "Amazing"​ was, and is, for me an important word. I imagined we could be "amazing"​ every day, knowing this is a goal not always achieved but always pursued. A place where talented people could gather and do big things for clients as well as make a difference to the communities important to us. WE LAUNCHED WITH A GROUP WHO SHARED A VISION. This was to be a "new"​ agency model, driven by a collaborative spirit. We asked, "Can we bind our 60-year legacy to the energy and speed of today’s hi-tech world?"​ We had $24 million in fees at our founding. Today, we have more than $85 million in fees, over 700 colleagues and 18 offices across three continents. Our Founding Managing Partners, highly respected colleagues who took the leap with me from our former agency, have been joined by the principals of other great agencies that became Finn Partner companies. So many other talented individuals are with us, too, intrigued by the idea of doing amazing things in an amazing workplace community. WE’VE MADE OUR MARK QUICKLY. Finn Partners has been named “Best New Agency,” “Best PR Agency to Work for in North America” and“Best Mid-Sized Agency of the Year” three times. Now, we’re one of the world’s largest agencies. WE ARE A YOUNG AGENCY. We share the genes of a respected agency that pioneered today’s integrated communications. But we are not them. We are unique. We are ourselves. We are focused on the future, building that future during each amazing day.

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