Some of what you will do:
The Account Consultant is charged with providing holistic Print sales service to customers. The Account Consultant will respond to referrals from multiple sales channels and respond to new business opportunities with a sense of urgency and with the goal of maximizing sales opportunities. The Account Consultant will manage a portfolio of customers that is aligned to an outside sales territory or alternate sales channel. Periodically, the Account Consultant may transition high value/high potential customers to Account Manager's or Senior Account Manager's in order to drive overall customer productivity. Likewise, the Account Consultant will help transition moderate spenders from the outside sales channel and assume day-to-day management of those accounts in order to maintain continuity for our customers.
Specifically, You Will:
Directly interact with customers to provide suggestions on products and services to turn the customers goals into reality.
Advise & promote customers (new/returning) of other offers and new lines of business & business services.
Partnering with variety of vendors, customers, and retail stores for updates, follow-ups, and questions regarding projects.
Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value.
Identify new sales opportunities with clients and work to grow share of wallet with assigned customers.
Partners with a Account Specialist, Account Manager, and Senior Account Manager teams (or other functional sellers to maximize sales opportunities.
Respond to referrals within a Service Level Agreement goals to maximize sales opportunities for the business.
Maximize account retention by providing service support that exceed customer expectations.
Expand share of wallet with customers by supporting business strategies that enable print & promo sales.
Execute Customer Relationship Management activities in salesforce.com.
Some of what you need:
Post Secondary education in related field (Sales, Marketing or Business Administration).
Inside Sales /Account Management background.
Financial acumen to deliver on business goals.
2-5 years sales experience and extensive customer service experience required.
1 + years of print sales experience preferred.
Physical demands/working conditions:
Remote
Some of what you will get:
Base salary plus commission
Associate discount
Health and Dental benefits
RRSP/DPSP
Performance bonuses
Learning & Development programs
And more…
#MakeAnImpact
About Us
Skills Required
- Post-secondary education in Sales, Marketing, Business Administration, or a related field
- Inside sales or account management background
- Financial acumen to deliver on business goals
- 2–5 years of sales experience
- Extensive customer service experience
- At least 1 year of print sales experience
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
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Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
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Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
