Account Consultant II

Horizon Blue Cross Blue Shield of New Jersey empowers our members to achieve their best health.  For over 90 years, we have been New Jersey’s health solutions leader driving innovations that improve health care quality, affordability, and member experience.  Our members are our neighbors, our friends, and our families.  It is this understanding that drives us to better serve and care for the 3.5 million people who place their trust in us. We pride ourselves on our best-in-class employees and strive to maintain an innovative and inclusive environment that allows them to thrive. When our employees bring their best and succeed, the Company succeeds. 

About the Role

This position is accountable for providing an array of special services to new and existing accounts to maximize the potential for new sales, retention, and expansion of business relationships. The Account Consultant II in labor market will be responsible for client facing interactions critical to supporting account management and relationships.

What You'll Do

• Key member of account management team in its efforts to sell new business, inclusive of ancillary products, as well as service, convert, and add additional lines of business to existing accounts and to convert accounts to managed care.

• Create and facilitate client presentations and meetings, utilizing anaylsis of current client trends and plan design offerings.

• Analyze data to recommend changes and cost saving designs incorporating medical management programs.

• Responds timely and proactively to account or broker telephone inquiries by contacting the appropriate operating areas throughout the enterprise. Must build strong internal and external relationships.

• Resolves complex service issues, and answers product and benefits questions.

• Assists in processing paperwork relating to the prospecting, enrollment, and/or termination of accounts.

• Maintains the accuracy of the account profile and group administration through data updates.

• Facilitates and coordinates the timely implementation of new groups and conversions.

• Analyzes inter-departmental problems and makes recommendations for resolutions.

• Assists in the procurement of information from groups to complete and verify sale documentation.

• Responsible for reporting requests and confirming data accuracy.

• Performs other duties as assigned by management.

What You Bring

Education/Experience:

• High School Diploma/GED required.

• Requires a minimum of three years of (3) years Group, Life, or Health Insurance experience.

Additional licensing, certifications, registrations:

• Requires a candidate with a New Jersey State Health/Life License or the ability to procure one within three (3) months of employment.

Knowledge:

• Must be proficient and possess advanced skills in the use of personal computers and supporting software in a Windows based environment, including MS Office products (Word, Excel, PowerPoint) and Lotus Notes; Should be knowledgeable in the use of intranet and internet applications.

• Knowledge of Group Health products lines including Managed Care. Prefers knowledge of Horizon BCBSNJ products and underwriting policies.

Skills and Abilities:

• Written and verbal communication Organization

• Multi-tasking Detail-orientation

• Relationship-building

• Strategic Planning

• Innovation and Transformation

• Product & Segment Knowledge

• Customer Insights & Relations

Travel:

• May require travel predominantly within NJ

Why Horizon?

At Horizon, you’ll do meaningful work that directly improves lives—while being supported by a mission‑driven organization that values expertise, collaboration, and growth.  We believe that when our people thrive, our communities do too.  If you are passionate about making an impact, we’d love to hear from you!

Salary Range:

$70,500 - $94,395

​This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity.  This range has been created in good faith based on information known to Horizon at the time of posting.  Compensation decisions are dependent on the circumstances of each case. Horizon also provides a comprehensive compensation and benefits package which includes:

• Comprehensive health benefits (Medical/Dental/Vision)

• Retirement Plans

• Generous PTO

• Incentive Plans

• Wellness Programs

• Paid Volunteer Time Off

• Tuition Reimbursement

Disclaimer:

Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware. This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law.  Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.