We are seeking an experienced and results-driven Account-Based Marketing (ABM) Specialist to join our growing marketing team. In this role, you will focus on building, executing, and optimizing regional marketing campaigns to engage high-value target accounts, drive demand, and align marketing efforts with sales strategies. You will work closely with sales, inbound marketing, and other internal teams to create personalized campaigns, foster relationships, and track campaign effectiveness. This role will also directly support business development representatives focused on outbound prospecting and ABM.
Your main responsibilities will include identifying key accounts, creating tailored marketing initiatives, executing campaigns, analyzing results to ensure maximum impact, reporting on successes as well as opportunities.
Responsibilities:
1. Account Identification and Research
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Target Account Selection: Collaborate with the sales team to identify high-value target accounts in the assigned region based on business potential and strategic value.
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Account Research: Conduct in-depth research on each target account to understand their specific needs, pain points, industry challenges, and key decision-makers.
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Customer Segmentation: Use data-driven insights to segment accounts by industry, revenue size, buying stage, and other relevant criteria, ensuring the marketing strategy is aligned with sales priorities. Work with the sales team on collecting feedback and direction
2. Personalized Campaign Development
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Campaign Creation: Develop and execute personalized marketing campaigns tailored to the identified accounts, utilizing various marketing channels such as email, direct mail, social media, and digital advertising.
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Content Development: Create customized content (e.g., case studies, whitepapers, landing pages, emails) that resonates with the unique needs and challenges of each target account.
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Message Personalization: Ensure messaging is personalized to each account, using insights gathered from research to highlight the most relevant solutions and value propositions.
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Multi-Channel Strategy: Design and manage multi-channel campaigns to engage accounts effectively and drive leads, leveraging channels like email, paid search, social media, and events.
3. Engagement and Relationship Building
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Outreach Strategy: Lead outreach efforts through various channels (email, social media, direct mail) to initiate conversations with key decision-makers at target accounts.
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Nurturing Relationships: Build and maintain ongoing relationships with stakeholders at target accounts by delivering relevant content and responding to inquiries.
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Monitor Engagement: Continuously track and monitor account engagement across all channels, using tools and analytics to assess interest and behavior.
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Adapt and Optimize: Adjust strategies based on engagement data and feedback to improve campaign effectiveness, ensuring a high level of interaction and engagement.
4. Collaboration and Alignment
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Sales Collaboration: Work closely with the sales team to ensure alignment on target accounts, messaging, and overall outreach strategy. Participate in sales meetings to stay informed about sales goals and provide insights.
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Inbound Marketing Coordination: Collaborate with the Inbound Marketing Team to leverage existing content and resources in campaigns, ensuring consistency in messaging and brand voice.
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Sales-Focused Events: Help organize and execute sales-focused events (e.g., webinars, roundtables, conferences, tradeshows) in collaboration with the sales team to drive engagement with target accounts and prospects.
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Feedback Loop: Gather feedback from sales on the effectiveness of ABM campaigns and refine strategies accordingly to enhance account targeting and lead generation.
5. Reporting and Performance Analysis
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Campaign Reporting: Regularly report on the success and ROI of ABM campaigns, providing detailed analytics on account engagement, conversions, and overall performance.
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KPI Tracking: Track key performance indicators (KPIs) such as account engagement, pipeline generation, and revenue influenced by ABM activities.
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Continuous Improvement: Use data to identify trends, successes, and areas for improvement, iterating on campaigns to continually refine and optimize results.
Qualifications:
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Minimum of 3-5 years of experience in Account-Based Marketing, Demand Generation, or a similar marketing role with a focus on B2B marketing.
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Proven track record of successfully executing ABM campaigns that align marketing strategies with sales objectives.
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Strong understanding of ABM strategies and best practices, including account identification, persona development, and campaign execution.
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Proficient in using ABM tools and platforms (e.g., Demandbase, Terminus, 6sense, or similar) and marketing automation tools (e.g., HubSpot, Marketo, Pardot).
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Excellent communication and writing skills, with the ability to create compelling, personalized content.
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Strong analytical skills with the ability to measure campaign performance and make data-driven decisions.
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Ability to collaborate with cross-functional teams, including sales, inbound marketing, and content teams.
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Bachelor's degree in Marketing, Business, Communications, or a related field. Additional certifications in ABM or digital marketing are a plus.
Desired Skills and Attributes:
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Ability to thrive in a fast-paced, results-oriented environment.
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Strong organizational skills and the ability to manage multiple projects simultaneously.
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Self-starter with a proactive mindset and the ability to work independently as well as part of a team.
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Customer-centric approach with a passion for delivering exceptional customer experiences.
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Excellent interpersonal skills, with the ability to build relationships across teams and functions.
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This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
What We Do
JM Family Enterprises, Inc. was founded by automotive legend, Jim Moran in 1968. It is a privately held company with $16 billion in revenue and more than 4,500 associates. Rooted in automotive and united in its strong culture and core values, JM Family is in the business of helping other businesses succeed. As a long-term partner, it is invested in its companies, associates and its communities. Driven by exceptional performance, current subsidiaries are in the automotive, financial services and franchising industries. Its family of companies includes: Southeast Toyota Distributors, the world’s largest independent distributor of Toyota vehicles; JM&A Group, a company committed to improving automotive dealers’ performance by offering Finance & Insurance products and services, dealership training and consulting; World Omni Financial Corp. (dba Southeast Toyota Finance), a captive financial services company driven to delivering an exceptional dealership and customer experience for Toyota customers in the Southeast; JM Lexus, one of South Florida’s leading Lexus dealers; DataScan, a provider of solutions for wholesale asset financing and inventory risk management; and Home Franchise Concepts, a multi-brand franchise network consisting of Budget Blinds, Tailored Living featuring PremierGarage, Concrete Craft, AdvantaClean, Kitchen Tune-Up, Bath Tune-Up and Two Maids & A Mop.
JM Family has earned various awards for its culture, products and services, including 23 consecutive years on Fortune’s 100 Best Companies to Work For list.