Account Associate

Posted 5 Hours Ago
Be an Early Applicant
Hiring Remotely in Costa Rica
Remote
Entry level
Cloud • Marketing Tech • Professional Services • Social Impact • Software
At Granicus, our mission is to help bring government and citizens closer together.
The Role
The Account Associate is responsible for managing warm leads, selling online advertising to local businesses, achieving sales goals, and using Salesforce CRM to track progress. Daily responsibilities include making outbound calls, educating customers about advertising solutions, and responding to inbound leads.
Summary Generated by Built In

The Company 

Serving the People Who Serve the People 

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. 

Want to know more? See more of what we do here.


The Destination Travel Network Account Associate (AA) is a dynamic and results-oriented individual responsible for helping our Publisher’s (websites) members (local businesses) reach more qualified customers. This position is responsible for taking warm leads, following our sales process, and selling online advertising to local hotels, restaurants, and attractions. 


We are looking for sales executives who are driven for success and strive to maximize their earning potential. If you are driven and looking to expand your earnings potential, we are your solution. There is no cap on what you can earn and we provide you leads, training, and opportunities. 

What your impact will look like here:

  • Own and manage an endless stream of warm leads while selling the Destination Travel Network online advertising programs. 
  • Positively represent our partner Destination Marketing Organizations (websites).
  • Achieve and constantly exceed monthly sales goals.
  • Manage an aggressive campaign-based sales schedule.
  • Follow our established sales process.
  • Use Salesforce CRM to properly track lead progress.
  • Complete at least 60 outbound phone calls per day.
  • Remain driven and positive, even in the face of adversity, to turn leads into sales.
  • Quickly respond to inbound leads.
  • Educate customers while presenting the value of our online advertising solutions.
  • Meet and exceed productivity goals with defined KPIs.

You will love this job if you have:

  • Excellent verbal and written English communication skills.
  • Ability to structure deals and package advertising programs. 
  • Willingness to learn the online/digital media landscape and the role of the web.
  • Ability to quickly learn information on industry trends, technologies and online media pricing models.
  • Strong negotiation skills.
  • Efficient with standard computer programs like email, Word documents and similar programs.
  • Ability to fully embrace the DTN entrepreneurial environment and contribute to the building of a premier vertical ad network.
  • Strong communication skills in both languages, English and Spanish.

Security Requirements:

  • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
  • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. 

Security and Privacy Requirements

· Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

· Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. 


Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! 


The Team

- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.


The Culture

- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be

a part of our journey.

- A few culture highlights include – Employee Resource Groups to encourage diverse voices

- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and

sometimes difficult issues ranging from mental health to work-life balance and current affairs. 

- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee

population 


The Impact

- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.


Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

The Company
HQ: Denver, CO
1,500 Employees
Remote Workplace
Year Founded: 1999

What We Do

Granicus provides technology and services that empowers government organizations to create seamless digital experiences for the people they serve. By offering the industry’s leading cloud-based solutions for communications, content management, meeting and agenda management, and digital services to more than 5,500 public sector organizations, Granicus helps turn government missions into quantifiable realities.

Why Work With Us

As a company, Granicus helps empower some of the most creative people in the world who innovate within complex public sector organizations. We help make policies more effective and to transform the citizen experience so that everything from road closures to fostering programs are better communicated, understood, and ultimately successful.

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