The Role
Plan and deliver accommodation services across eight host cities for the FIFA Women's World Cup 2027™, including hotel sourcing and contracting, rooming and reservation management, inventory oversight, team account management, on-site operations, billing reconciliation, stakeholder relationship management, contingency planning, and quality assurance.
Summary Generated by Built In
FIFA has established a Local FIFA Subsidiary in Brazil to work together with FIFA Zurich to deliver the biggest women’s sporting event in the world, the FIFA Women’s World Cup 2027™ (“FWWC2027”) that for the first time ever, is hosted in South America in Brazil. Now is your time to be part of the workforce that is creating this unique and unforgettable experience.
Please submit your CV in English, as it will be reviewed by an international team.
Please submit your CV in English, as it will be reviewed by an international team.
THE POSITION
Reporting to the Senior Accommodation Manager in Rio de Janeiro, the Accommodation Manager will support the planning and delivery of accommodation services for the FIFA Women’s World Cup 2027™, across eight Host Cities in Brazil.
As a key member of the FWWC2027 Operational Services team, the role will work closely with FIFA Zurich and other stakeholders to ensure the successful delivery of hotel operations and seamless accommodation experience for teams, participants, and event stakeholders.
Key responsibilities include hotel sourcing and contracting, room allocation and reservation management, inventory oversight, team account management, and quality assurance across all accommodation services.
KEY RESPONSIBILITIES
- Lead and/or support in the selection and contracting process of, but not limited to team’s hotels, ensuring they meet quality standards, capacity requirements, and comply with all necessary contractual obligations.
- Work within the overall accommodation strategy, considering the diverse needs of teams, officials, core and non-core guests.
- Manage team’s accommodations within the budget, tracking expenditures and optimizing cost efficiencies without compromising quality and comfort.
- Oversee hotel room blocks, meeting space, F&B, AV, team hotel requirements, hotel communications and reservation management
- Collaborate closely with Team Services department to meet needs and request from team
- Organize site visits and be responsible for on-site operations and hotel management
- Lead individuals as part of the project team during preparation, on-site operation and reconciliation phase of FWWC2027
- Uphold and enforce high standards of customer service, ensuring participants and guests have a memorable and enjoyable experience during their stay.
- Establish and manage relationships with the hotel industry to provide the best overall value to FIFA and PMA’s
- Ensure records of accommodation bookings, rooming lists, and related information comply with data integrity and protection regulations.
- Manage reconciliation, billing and closeout for assigned teams
- Support in the implementation of contingency plans to address unforeseen changes, cancellations, or emergencies in accommodation arrangements.
- Provide support as necessary for various ancillary projects taking place in the leadup to the FIFA Women’s World Cup 2027™.
- Stay updated with industry trends, regulations, best practices and innovations in the accommodation environment, applying relevant knowledge to enhance the overall accommodation operation for the FIFA Women’s World Cup 2027™.
YOUR PROFILE
- Bachelor’s Degree or similar level of education in Hospitality Management, Tourism, Business Administration, Event Management, or related field.
- Strong experience in the hospitality industry, accommodation management, hotel contracting, or event operations.
- Experience managing complex projects.
- Strong communication skills – oral and written.
- Strong analytical, negotiation and problem-solving skills.
- Strong organizational, customer service and attention to detail.
- Knowledge of other languages is considered a plus.
- Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools.
- Right to work in Brazil.
- Fluent in English (spoken and written)
- Fluent in Portuguese (spoken and written)
- Ability to re-locate to Rio de Janeiro.
About
We are FIFA, the global governing body for football.Our vision is to make football truly global, diverse and inclusive, for the benefit of the entire world. The last FIFA World Cup in Qatar in 2022 attracted more than 5 billion viewers and the last FIFA Women's World Cup in Australia and New Zealand in 2023 was the greatest-ever FIFA Women's World Cup that inspired millions of girls and women around the globe. The opportunities for growth are exciting.We are a modern organisation with over 800 passionate employees who are Living Football every day. Our headquarters are based in Zurich, Switzerland, and we have offices in Miami, Paris and Rabat, plus eleven regional offices from New Zealand to India, South Africa, Panama and Paraguay.
Skills Required
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, Event Management, or related field
- Strong experience in the hospitality industry, accommodation management, hotel contracting, or event operations
- Experience managing complex projects
- Experience with hotel sourcing, contracting, room allocation, reservation management and billing/reconciliation
- Strong oral and written communication skills
- Strong analytical, negotiation and problem-solving skills
- Strong organizational skills, customer service orientation and attention to detail
- Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project)
- Proficient in planning software and online collaboration tools
- Fluent in English (spoken and written)
- Fluent in Portuguese (spoken and written)
- Right to work in Brazil
- Ability to relocate to Rio de Janeiro
- Knowledge of other languages
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
FIFA (Fédération Internationale de Football Association) is the international governing body for association football, futsal, and beach soccer. It is responsible for organizing major international tournaments, such as the World Cup, and works to grow the game globally, promote inclusivity, and advocate for integrity and fair play. Headquartered in Zurich, Switzerland, it oversees 211 national associations and invests in football development worldwide to ensure the sport remains accessible and beneficial to all.
.png)
