Access Specialist-FT

Posted 3 Days Ago
Be an Early Applicant
73119, Oklahoma City, OK, USA
In-Office
17-17 Hourly
Junior
Information Technology • News + Entertainment • Professional Services • Social Impact
The Role
Assists library members by issuing and receiving materials, locating books, managing accounts, issuing library cards, explaining services, supporting self-service equipment, and performing basic collection maintenance. The role requires customer service skills, availability during library operating hours including evenings and weekends, and work at the Almonte Library in Oklahoma City.
Summary Generated by Built In

JOB SUMMARY: Under the direction of the Access Manager, the Access Specialist assists members by issuing and receiving library materials, locating books and other materials, managing member's library accounts, issuing library cards, providing information about library accounts and services, assisting with self-service equipment and technology, and assisting with basic collection maintenance.

This position will be assigned to the Almonte Library located at 2727 SW 59th St, Oklahoma City, OK 73119.

 The ideal candidate should be available to work all hours the library is open, including some weekends and evenings. Current need requires availability to work Monday, Tuesday, Thursday, Friday 8:00 am to 5:00 pm, Wednesday 12:00 pm to 9:00 pm, in addition to one weekend shift a month. This position is not exempt from the federal Fair Labor Standards Act. 

*Hours are subject to change based on the needs of the library. 

The Metropolitan Library System offers a comprehensive benefits package for full-time employees:

  • Health benefits that include medical, dental, vision and prescription coverage paid in full for Employee-only coverage (Family coverage available)
  • Flexible Spending Accounts
  • Vacation Leave @ 8 hours per month
  • Sick leave @ 8 hours per month
  • Twelve paid holidays (subject to date of hire)
  • Defined Contribution (retirement) plan where employee contributes 6% and is matched at 10% (required participation for full-time employees).
Qualifications

MINIMUM QUALIFICATIONS REQUIRED:

Education and Experience:

  • High School diploma or GED; and
  • One or more years of customer service experience.

HIGHLY PREFERRED QUALIFICATIONS AND COMPETENCIES:

  • Experience with an automated circulation system.
  • Strong desire to work with and help people.

Skills Required

  • High school diploma or GED
  • At least one year of customer service experience
  • Experience with an automated circulation system
  • Strong desire to work with and help people
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The Company
HQ: Oklahoma City, OK
275 Employees
Year Founded: 1965

What We Do

The Metropolitan Library System is Oklahoma County's hub for critical thinking, creative problem solving, and lifelong learning and enrichment, connecting diverse communities with resources and experiences to educate and enrich lives. It serves as a community space where people are encouraged to connect and collaborate.

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