Access Services Reserves Processing Assistant

Posted Yesterday
Be an Early Applicant
Chicago, IL, USA
In-Office
19-23 Hourly
Entry level
Edtech
The Role
Processes hard-copy and electronic course reserves for Law School courses, retrieves and scans materials, maintains reserve records and web archives, communicates with faculty and library staff, and provides circulation desk customer service. Opens the library and reserves room, monitors reserve inquiries, refers acquisition needs, and maintains physical and digital exam resources. Requires physical handling of library materials and extensive computer use.
Summary Generated by Built In

Department

Library DLL - User Serv - Access Services


About the Department

Widely known as guardian of one of the largest academic library collections in North America, the University of Chicago Library is redefining its role as a provider of services within an increasingly open global knowledge ecosystem. We value open and equitable access to knowledge, freedom of speech and inquiry, and working in partnership within and beyond the UChicago community. We are creating a working environment that embraces innovation and respect and that celebrates and develops staff.
As part of the University of Chicago, we offer a wide variety of strong benefits and programs to academics and staff. From a choice of comprehensive health plan options and wellness programs, short and long-term disability insurance, continuing education opportunities including educational assistance plans, competitive retirement plans and paid time off (vacation, personal and University holidays), we’re committed to providing benefits and a work environment that matters!


Job Information

Job Summary:

Under the supervision of the Access Services and Reference Librarian and following departmental guidelines, performs a broad range of library tasks as part of the D’Angelo Law Library Access Services department, including all processing tasks for D’Angelo course reserves. The Assistant opens the Library, the Circulation Desk and Reserves Collections Room Tuesday-Saturday and participates in a rotating schedule for staffing the Circulation Desk. During interims and Summer Quarter, the schedule for this position will change to Monday-Friday.


Responsibilities:


  • Process requests for hard copy and electronic course reserves material for all Law School courses using the integrated library system and other applications.
  • Correspond with Law School faculty and staff to collect and maintain an accurate list of material needed for Law School course reserves.
  • Retrieve material from the bookstacks to be processed for reserves and/or scanned for electronic course reserve.
  • Refer materials that are missing or not held by the Library to acquisitions staff for purchase.
  • Monitor and respond to email reports concerning reserves, and communicate with reserves staff at other campus libraries to address potential problems.
  • Maintain an up-to-date list of course reserve materials on the library’s website and in a binder and iPad at the circulation desk.
  • Open the circulation desk and reserve room in the morning and provide exceptional customer service during regular shifts at the circulation desk.
  • Maintain the library’s exams, faculty memo, and student answers webpage and print archive of exam materials.
  • Perform other duties as assigned.

Competencies:


  • Manage interpersonal relationships and interact/communicate with clarity, tact and courtesy with patrons, staff, faculty, students and others.
  • Communicate effectively in English, both orally and in writing.
  • Identify priorities.
  • Work effectively with supervisor and as a part of a team.
  • Flexibility and adaptability in managing tasks to meet changes in procedures, processes, and technology.

Additional Responsibilities

Education, Experience, or Certifications:

Education:


  • High School Diploma or equivalent required.

Experience:


  • Related library experience or an equivalent combination of position-related experience and education required.
  • Significant related customer service experience within a library, retail, or similar environment required.
  • Experience working with a variety of computer systems and applications preferred.

Technical Knowledge or Skills:


  • Ability to learn and adapt to a variety of new computer systems and applications required.
  • Experience with Library automated systems preferred.
  • Experience using Microsoft Office Suite and Adobe Creative Suite preferred.

Working Conditions and Physical Requirements:


  • Ability to sit or stand for long periods; ability to shelve and retrieve book and other library materials; position requires lifting, carrying, pushing, pulling, and reaching.
  • Ability to move and lift up to 50 lbs. and push loaded book trucks, ability to handle large and oversized volumes; frequent use of a computer.
  • Ability to use computers extensively for 4 hours or more.

Pay Range:


  • $19.45 - $22.71 per hour

Required Documents:


  • Resume
  • References (3)

The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.


Benefit Eligibility​

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.


Pay Rate Type

Hourly


Pay Range

$19.45 - $22.71

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.


Scheduled Weekly Hours

37.5


Union

024- Local 743, I.B.T. Clerical


Job is Exempt

No


Drug Test Required

No


Health Screen Required

No


Motor Vehicle Record Inquiry Required

No


Posting Date

2026-10-06


Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Skills Required

  • High school diploma or equivalent
  • Related library experience or an equivalent combination of position-related experience and education
  • Significant related customer service experience in a library, retail, or similar environment
  • Ability to learn and adapt to new computer systems and applications
  • Ability to communicate effectively in English orally and in writing
  • Ability to manage interpersonal relationships and interact with patrons, staff, faculty, and students courteously
  • Ability to identify priorities and work effectively as part of a team
  • Ability to sit or stand for long periods and shelve and retrieve library materials
  • Ability to lift and move up to 50 pounds and push loaded book trucks
  • Experience working with a variety of computer systems and applications
  • Experience with library automated systems
  • Experience using Microsoft Office Suite and Adobe Creative Suite
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Chicago, IL
Year Founded: 1890

What We Do

The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to rigorous inquiry and intellectual freedom draws pathbreaking scholars to our global campuses, where field-defining ideas are born that challenge and change the world. The University of Chicago has its main campus on Chicago's South Side and seven international campuses and centers throughout the world. Students can choose from 53 majors and 47 minors in the undergraduate College, with four divisions and seven professional schools for graduate study.

Similar Jobs

MetLife Logo MetLife

Business Analyst

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Remote or Hybrid
United States
43000 Employees
42K-55K Annually

Comcast Logo Comcast

Site Reliability Engineer

Digital Media • Information Technology • News + Entertainment
Hybrid
Chicago, IL, USA
115000 Employees
100K-150K Annually

TransUnion Logo TransUnion

Acquisition Integration Advisor - Salesforce Ecosystem

Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Hybrid
3 Locations
13000 Employees
100K-150K Annually

Samsara Logo Samsara

Firmware Engineer

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
United States
4000 Employees
155K-290K Annually

Similar Companies Hiring

ReUp Education Thumbnail
Social Impact • Edtech
Austin, TX
180 Employees
Learneo Thumbnail
Software • Machine Learning • Edtech • Artificial Intelligence
NL
397 Employees
CodePath.org Thumbnail
Edtech • Social Impact
San Francisco, CA
55 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account