Access Hub Peer Support

Access Hub Peer Support

Step into a meaningful, community-based role where your lived experience becomes a source of hope, strength, and connection for others. As Peer Support with the Access Hub, you’ll be part of a compassionate team providing immediate emotional and social support to individuals seeking help with mental health, substance use, or other life challenges. You’ll welcome guests into a safe, supportive space, help identify their immediate needs, and connect them with the resources and relationships that can make a lasting difference in their recovery journey.

Summary of Duties

• Greet Access Hub guests with warmth and empathy, ensuring they feel welcome, respected, and supported.
• Use active listening and your lived experience to build trust and offer meaningful, peer-based support.
• Identify guests’ immediate needs and connect them with available supports such as case management, therapy, nursing, psychiatry, and community resources like the Sunrise Wellness Center Food Shelf.
• Collaborate with internal programs and external partners to coordinate wraparound services that promote stability and wellness.
• Provide ongoing, supportive follow-up to help guests stay engaged with services and community resources.
• Offer phone-based support and information to individuals seeking help or referrals.
• Participate in daily rounds, team discussions, and supervision as part of a collaborative care model.

Compensation and Benefits 

WCMHS provides a comprehensive benefits package including health, dental, vision, and a generous retirement contribution match. Our industry-leading paid time off package includes 12.5 flexible holidays per year, with 12 vacation and 12 sick days earned in your first year of employment. 

The pay range for this position is $21.44 - $22.31 per hour.

Summary of Qualifications

• High School Diploma or equivalent required.
• Must identify as someone with lived experience of mental health and/or substance use recovery, and be comfortable sharing that experience to support others.
• Valid driver’s license, clean driving record, and reliable transportation.
• Strong interpersonal and communication skills, with the ability to connect authentically and nonjudgmentally.
• Understanding of trauma-informed, recovery-oriented, and person-centered approaches to care.

Work Environment

• Ability to lift and carry up to 50 lbs.
• May need to transport guests in a personal vehicle.
• Frequent movement within the office and community settings; participation in occasional outdoor or wellness activities.
• Periods of sitting, standing, and engaging in face-to-face or phone-based support.

About the Agency

For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington, and Williamstown. WCMHS provides education, support, and treatment to individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.”

#EXB