ChristianaCare's Hematology Oncology Department in Newark, DE is seeking a detail-oriented, adaptable, and highly organized Access Coordinator II
ChristianaCare Oncology Hematology is located within the Helen F. Graham Cancer Center & Research Institute at 4701 Ogletown Stanton Road, Suite 2300 in Newark, Delaware.
ChristianaCare Oncology Hematology is a top provider of cancer and blood disorders, including leukemia, lymphoma, multiple myeloma, and malignant/solid tumor cancers in various body parts. Join a team of experienced surgeons and physicians offering advanced treatments for blood, brain, breast, lung, and pancreatic cancers using the latest research and therapies.
ChristianaCare Oncology Hematology provide comprehensive support, including educational programs, social services, and nutritional guidance to support physical, emotional, and spiritual well-being.
Hematology Oncology | ChristianaCare
This position coordinates patient care across the practice, referring providers, hospital and specialty teams, and patients to ensure a timely and positive care experience. Responsibilities include obtaining and tracking referrals, verifying and documenting insurance coverage, coordinating financial support as needed. The role also manages ongoing communication through Vocera and the Patient Portal and maintains effective coordination with patients, provider offices, and hospital staff.
Work Schedule:
Monday-Friday, 8:00am- 4:30pm
Why You’ll Love Working at ChristianaCare
Comprehensive, First‑Day Health Coverage:
Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.Generous Paid Time Off
Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.Tuition Reimbursement for Career Growth
Advance your education with up to $5,250 per year in tuition reimbursement.Grow Your Family with Confidence
We’re here to support every step of your journey to parenthood—whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.Paid Parental Leave
Receive 12 weeks of paid parental leave to support your growing family, after one year of service.Retirement Planning & Financial Well-Being
Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.
Duties / Responsibilities:
This role supports coordinated patient care by working closely with referring physicians, hospital providers, and multidisciplinary care teams. Responsibilities include managing new and urgent patient workflows, verifying insurance coverage, coordinating referrals and authorizations, scheduling appointments and follow‑up care, and supporting patient communication through phone, patient portal, and Vocera. The position also performs front‑office administrative duties such as checking patients in and out, answering phones, maintaining accurate documentation in EMR systems, and supporting daily operational and quality activities to ensure an efficient and positive patient experience.
Position Qualifications:
High School Graduate or Equivalent
Three to five years of experience in a private medical office and/or outside facility required.
One year of surgical scheduling and/or patient access required.
Why ChristianaCare
ChristianaCare offers a collaborative, patient‑centered environment where Access Coordinators play a vital role in ensuring timely, coordinated, and compassionate care.
When we lead with love, excellence is inevitable.
#LI-EH1
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Jul 31, 2026EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/
Skills Required
- High School Graduate or Equivalent
- Three to five years of experience in a private medical office and/or outside facility
- One year of surgical scheduling and/or patient access
What We Do
Headquartered in Wilmington, Delaware, ChristianaCare is one of the country’s most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,336 beds), a freestanding emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. It also includes the pioneering Gene Editing Institute. ChristianaCare is nationally recognized as a great place to work, rated by Forbes as the 2nd best health system for diversity and inclusion, and the 29th best health system to work for in the United States, and by IDG Computerworld as one of the nation’s Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of America’s 50 Best Hospitals and continually ranked among the nation’s best by U.S. News & World Report, Newsweek and other national quality ratings. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. With its groundbreaking Center for Virtual Health and a focus on population health and value-based care, ChristianaCare is shaping the future of health care
