Access Control and Visitor Management Supervisor

Posting TitleAccess Control and Visitor Management Supervisor

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LocationCO - Golden

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Position TypeRegular

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Hours Per Week40

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Working at NREL

From day one at NREL, you’ll connect with coworkers driven by the same mission to save the planet. By joining an organization that values a supportive, inclusive, and flexible work environment, you’ll have the opportunity to engage through our ten employee resource groups, numerous employee-driven clubs, and learning and professional development classes.

NREL supports inclusive, diverse, and unbiased hiring practices that promote creativity and innovation. By collaborating with organizations that focus on diverse talent pools, reaching out to underrepresented demographics, and providing an inclusive application and interview process, our Talent Acquisition team aims to hear all voices equally. We strive to attract a highly diverse workforce and create a culture where every employee feels welcomed and respected and they can be their authentic selves.

Our planet needs us! Learn about NREL’s critical objectives, and see how NREL is focused on saving the planet.

We invite all interested candidates to apply for this opportunity. While we recognize that job seekers may hesitate if they don’t meet every requirement, we encourage dedicated individuals who meet all the basic and additional required qualifications of the role to submit an application. We value the opportunity to consider those who believe they have the necessary skills and ambition to succeed at NREL.

Job Description

The Safeguards & Security Group Manager is seeking a skilled and proactive Access Control Supervisor to lead and manage the daily operations of NREL’s site access functions. This critical role ensures the safety and security of the facility by overseeing access control protocols for staff, visitors, and contractors and also manages the lock and key program. The successful candidate will lead a dedicated team of staff members who serve as the first line of defense in maintaining a secure laboratory environment.

Responsibilities:

Team Leadership:

• Lead, train, and mentor a team of Access Control Specialists to maintain consistent and high-quality operations.
• Create and manage staff schedules to ensure adequate coverage.
• Conduct performance evaluations, provide constructive feedback, and address any disciplinary issues as needed.
• Serve as a backup resource for all Access Control team functions, stepping in as needed to assist with staff shortage/absences.

Operations Management:

• Supervise and manage the Access Control, and Key and Core Program, with direct accountability for operational performance and group functions.
• Oversee daily operations of up to five or more site/building access-controlled areas, ensuring seamless and secure access.
• Verify personnel and visitor identification to ensure only authorized individuals are granted entry.
• Collaborate closely with the Foreign National Visitor Management (FNVM) team to comply with DOE foreign national visitor requirements.

Policy Expertise & Compliance:

• Maintain in-depth knowledge of Department of Energy (DOE) and laboratory site access policies.
• Serve as a Subject Matter Expert (SME) for site access procedures, participating in reviews and updates to ensure compliance and operational efficiency.

Stakeholder Communication & Representation:

• Cultivate strong relationships with internal and external stakeholders, including DOE, lab personnel, and leadership.
• Coordinate with security personnel and emergency services during critical incidents to ensure swift and effective response.
• Act as a liaison to convey access control policies clearly while fostering positive relationships across departments.

Training & Development:

• Develop and deliver updated access control training for staff to ensure operational consistency.
• Mentor new and existing team members, reinforcing a culture of safety and professionalism.

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Basic QualificationsPrevious supervisory experience may be required. Certification and/or degree in specified field may be required.
Knowledge of legal and ethical management issues and practices. Strong understanding of applicable field of expertise.
Strong task management and budgeting skills. Good interpersonal, written and verbal communication skills, problem-solving and negotiation skills. Demonstrated ability to make appropriate decisions regarding day-to-day work activities. Promotes and models ethical and professional interpersonal and business behaviors. Demonstrated ability to effectively lead, motivate and direct personnel with diverse skills, work styles and values.

* Must meet educational requirements prior to employment start date.

Additional Required Qualifications

• Background in a security-related field such as homeland security, criminal justice, military with 6-8 years of experience.
• Bachelor’s degree in a related field (or equivalent work experience). Equivalent relevant experience may be substituted for education.
• Strong leadership skills with the ability to effectively manage and motivate a team.
• In-depth understanding of DOE security requirements and access control policies.
• Knowledge and understanding of access control systems, visitor management tools, and lock/key programs.
• Exceptional communication and interpersonal skills to manage stakeholder relationships and resolve conflicts.
• Ability to work effectively under pressure, manage multiple priorities, and make sound decisions in critical situations.
• Experience with training program development and staff mentoring is highly desirable.
• Detail-oriented, with a strong commitment to maintaining a safe and secure environment.
• Professional demeanor with the ability to handle sensitive information discreetly.
• Collaborative mindset with a willingness to foster teamwork and drive continuous improvement.
• Must be proficient with Microsoft Suite.

Preferred Qualifications

• Leadership and management of protection and response operations
• CCTV/electronic surveillance security system
• Excellent judgment
• Excellent problem solving skills
• Excellent communication skills (written and verbal)

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Job Application Submission Window

The anticipated closing window for application submission is up to 30 days and may be extended as needed.

Annual Salary Range (based on full-time 40 hours per week)Job Profile: Manager I / Annual Salary Range: $73,200 - $120,800

NREL takes into consideration a candidate’s education, training, and experience, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the Colorado Equal Pay for Equal Work Act, a potential new employee’s salary history will not be used in compensation decisions.

Benefits SummaryBenefits include medical, dental, and vision insurance; short*- and long-term disability insurance; pension benefits*; 403(b) Employee Savings Plan with employer match*; life and accidental death and dismemberment (AD&D) insurance; personal time off (PTO) and sick leave; paid holidays; and tuition reimbursement*. NREL employees may be eligible for, but are not guaranteed, performance-, merit-, and achievement- based awards that include a monetary component. Some positions may be eligible for relocation expense reimbursement. Limited-term positions are not eligible for long-term disability or tuition reimbursement.

* Based on eligibility rules

Badging RequirementNREL is subject to Department of Energy (DOE) access restrictions. All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as required by Homeland Security Presidential Directive 12 (HSPD-12), which includes a favorable background investigation.Drug Free Workplace

NREL is committed to maintaining a drug-free workplace in accordance with the federal Drug-Free Workplace Act and complies with federal laws prohibiting the possession and use of illegal drugs. Under federal law, marijuana remains an illegal drug.

If you are offered employment at NREL, you must pass a pre-employment drug test prior to commencing employment. Unless prohibited by state or local law, the pre-employment drug test will include marijuana. If you test positive on the pre-employment drug test, your offer of employment may be withdrawn.

Submission Guidelines

Please note that in order to be considered an applicant for any position at NREL you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

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EEO Policy

NREL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, domestic partner status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.

EEO is the Law | Pay Transparency Nondiscrimination | Reasonable Accommodations

E-Verify www.dhs.gov/E-Verify For information about right to work, click here for English or here for Spanish.

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.