Acceptance & Fraud Associate (Asociado/a de Aceptación y Fraude) – 6-Month Contract – Brazil, Mexico, or Colombia (Remote)
Clara is the fastest-growing company in Latin America. We've built the leading solution for companies to make and manage all their payments. We already help over 20,000 large and growing businesses operate with agility and financial clarity through locally issued corporate cards, bill pay, financing, and a powerful B2B platform built for scale.
Clara is backed by some of the most successful investors in the world, including top regional VCs like monashees, Kaszek, and Canary, and leading global funds like Notable Capital, Coatue, DST Global Partners, ICONIQ Growth, General Catalyst, Citi Ventures, SV Angel, Citius, Endeavor Catalyst, and Goldman Sachs - in addition to dozens of angel investors and local family offices.
We’re building the financial infrastructure that powers high-performing organizations across the region. We invite you to join us if you want to be part of a fast-paced environment that will accelerate your career and support you to do some of the best work of your life alongside a passionate and committed team distributed across the Americas.
This is a 6-month temporary position.
What you'll doWe're looking for an Acceptance & Fraud Associate to join our Risk & Operations team on a 6-month contract. This role is critical in safeguarding Clara’s platform by identifying fraud patterns, investigating suspicious activity, and supporting our payment acceptance strategies across Latin America.
Your responsibilities will include:
Fraud Monitoring & Investigation
Analyze transaction flows and user behaviors to detect anomalies and emerging fraud patterns
Investigate suspicious transactions and escalate risk events in line with internal protocols
Monitor fraud KPIs and proactively trigger alerts or block rules when needed
Acceptance Monitoring & Optimization
Identify trends in failed transactions, false declines, and conversion issues
Collaborate with Payments, Product, and Tech teams to enhance authorization and acceptance rates
Data-Driven Risk Management
Leverage internal tools and dashboards to generate insights on fraud and acceptance performance
Prepare recurring and ad-hoc reports to guide strategy and operational decision-making
Cross-Functional Collaboration
Work closely with Compliance, Customer Experience, and Product teams to manage fraud-related incidents
Support implementation of controls that balance risk mitigation and growth
Process Improvement & Documentation
Recommend enhancements based on investigation outcomes
Contribute to the documentation of fraud typologies and operational playbooks
We’re looking for someone who meets the minimum requirements to be considered for the role. The preferred qualifications are a bonus, not a requirement.
Must haves1+ years of experience in fraud detection, risk analysis, or acceptance operations in fintech, payments, or financial services
Strong analytical skills and ability to interpret data at scale
Familiarity with card networks, chargeback flows, and fraud risk indicators
Proficiency in English (written and verbal)—most internal documentation and communication are in English
Strong communication, documentation, and collaboration skills
High attention to detail and a proactive, problem-solving mindset
Comfortable working in a fast-paced environment with evolving data inputs
Based in Brazil, Mexico, or Colombia (preferred)
Experience using SQL, Looker, or fraud monitoring platforms
Background in fraud rules design or authorization performance optimization
At Clara, you’ll have the autonomy, speed, and support to make meaningful impact — not just on your team, but on how organizations are run across Latin America.
Who we areWe’re the leading B2B fintech for spend management in Latin America.
Certified as one of the world's fastest-growing companies, a Great Place to Work, and a LinkedIn Top Startup.
Passionate about making Latin America more prosperous and competitive.
Constantly innovating to build financial infrastructure that enables each of our customers to thrive.
Product-led, high-talent-density culture — designed for builders who raise the bar.
Proud of our open, inclusive, and values-driven environment.
#Clarity. We say things clearly, directly, and proactively.
#Simplicity. We reduce noise to focus on what really matters.
#Ownership. We take responsibility and never wait to be told.
#Pride. We build products and experiences we’re proud of.
#Always Be Changing (ABC). We grow through feedback, risk-taking, and action.
#Inclusivity. Every voice counts. Everyone contributes to our mission.
Competitive salary and stock options (ESOP) from day one
Multicultural team with daily exposure to Portuguese, Spanish, and English (our corporate language)
Annual learning budget and internal accelerated development paths
High-ownership environment: we move fast, learn fast, and raise the bar — together
Smart, ambitious teammates — low ego, high impact
Flexible vacation and hybrid work model focused on results
If you’re ready for growth, ownership, and impact — apply now and help us redefine B2B finance in Latin America.
Clara’s Hybrid Policy
Claridians in a hybrid mode split their time between working from the office, talking to or visiting customers, or working from home. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for each individual and team.
We don't enforce a minimum number of days for most roles, but you're expected to spend time at the office organically, and be at the office most days during your ramp-up or when required by your leader.
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What We Do
Clara is the leading payment platform for companies in Latin America. Our end-to-end solution includes our locally-issued corporate cards, Bill Pay, crossborder payments, and our highly-rated software platform used by thousands of the most successful companies across the region. Clara is backed by top global and regional investors such as Coatue, DST Global, General Catalyst, monashees, Kaszek, Canary, A*, BoxGroup, SV Angel, GFC, Picus Capital, Avid Ventures, ICONIQ Growth, Goldman Sachs, and prominent angel investors. Driven by our six core values (Ownership, Pride, ABC, Simplicity, Clarity and Inclusivity) we’ve reached a unicorn valuation in record time, have been recognized as a Great Place to Work and as one of the most promising startups according to Linkedin’s ranking “Top Startups 2021”. We’re looking for the best talent worldwide to join our team and be part of this journey, so you can't afford to miss this chance! We are: * Shaping business finances in Latin America * Driven by our 6 core values * Proud of our inclusive and caring culture * Certified as a Great Place to Work and a Top LinkedIn Startup
