ACC Office Assistant

Office Assistant

Employment Status: Part-Time

FLSA Status: Nonexempt 

Benefit Status:

Bella Vista Property Owners Association 

Department: 

Department #: 

Reports to: 

Safety Rating: Normal 

Starting Pay:  
Prepared Date: June 2026 

POSITION SUMMARY 

The Office Assistant will perform a range of critical office support activities for the company, such as answering phones and directing calls, greeting and directing visitors, managing files, updating paperwork and other documents, and performing other general office duties and errands. The position will prepare communications, organize timelines and deadlines, and execute reports and special projects as needed.

REQUIREMENTS, ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Perform data entry, filing, scanning, and photocopying tasks.
• Maintain common office areas, ensuring the facility is always organized, clean, and professionally maintained.
• Streamline office systems, including organizing filing systems, and maintain office equipment.
• Greet and welcome visitors in a professional and courteous manner.
• Assist visitors with inquiries and provide necessary information or assistance.

• Answer phones and communicate relevant information to the appropriate parties.
• Manage incoming and outgoing mail, packages, and deliveries.
• Assist in the organization of office events and celebrations.
• Run errands as requested.
• Exhibit exemplary attendance and punctuality.
• Comply with company policies and procedures.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS (KNOWLEDGES, SKILLS, AND ABILITITES) 

• Knowledge of administrative and office procedures and systems such as work processing, managing files and records, designing forms, and workplace technology.
• Knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards, and evaluation of customer satisfaction.
• Develop constructive and cooperative working relationships with others and maintain them over time.
• Effectively provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail or in person.
• Excellent communication and organizational skills.
• Proficient in utilizing Microsoft Office Suite.
• Ability to maintain a neat and organized reception area.
• Ability to work effectively in a team environment.
• Must exhibit excellence in Customer Service with all customers. 
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Reasonable  accommodationsmay be made to enable individuals with disabilities to perform the essential functions.
• A High School diploma or equivalent GED is required.

• Previous experience in office support, customer service, or administrative roles is preferred.
• Previous experience in property management and knowledge of the neighborhood permit approval process is highly preferred.
• Reliable transportation, a valid driver’s license, and an insurable driving record are required.

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, and see using close- and/or distance-vision, and use their hands to touch, grasp, or type. The employee may occasionally be required to reach with their hands and arms, walk, and lift or move objects up to 20 pounds. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. Duties are typically performed in an office environment. The work environment is usually a well-lit environmentally controlled indoor environment with a moderate level of noise. This is a full-time position, Monday through Friday, 8:00am to 5:00pm. Work hours may vary depending on operational activities and required duties; evening and weekend work may occasionally be required. Travel is an essential function of the role.

Note 

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information, or any other stats protected under applicable local, state, or federal nondiscrimination laws. This document does not create an employment contract. Employees are employed on an “at-will” basis and may be terminated at any time. Consistent with all federal and state disability laws, The Company may provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause a direct threat to this individual or others in the workplace and the threat cannot be eliminated by reasonable accommodation or cause undue hardship to the organization. The Company provides equal employment opportunities to all applicants.

The Bella Vista POA is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.