Department
College Academic Resource Center
About the Department
Job Summary
Responsibilities
- Designs and delivers engaging, customized lesson plans and workshops for undergraduates needing academic skill development and support.
- Meets regularly with students facing academic difficulties in a variety of forms, including but not limited to, students on academic probation or encountering academic challenges while pursuing their coursework in the College.
- Receives and provides referrals between campus partners, addressing each student’s unique needs.
- Demonstrates an institutional commitment to forwarding a culture of growth mindset, addressing structural equity gaps in education, and implementing the tools necessary to embrace the spectrum of student learning differences present on campus.
- Assists in the implementation and maintenance of platforms, reports, webpages, and training materials related to academic support services.
- Manages a caseload of academic coaching students to ensure student’s receive timely follow-ups and resource referrals.
- Collaborates with colleagues effectively with the goal of collectively providing a high-quality experience for students in the College.
- Represents the office on committees, at meetings, and during events as needed.
- Assists in the overall successful operations of the department.
- Advises students with minor academic difficulties and counseling while responding to queries from faculty, staff and parents.
- Keeps records of student degree programs and notes on student conversations.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.
Work Experience:
Certifications:
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Preferred Qualifications
Education:
- Advanced degree in a related field.
- Subject matter expertise in the Humanities, arts, and social sciences or the physical sciences, especially physics, mathematics, or computer science preferred.
Experience:
- 3-5 years of experience in higher education, with emphasis on student-facing responsibilities and academic support.
- Teaching, including working with students individually within an academic setting.
- Background in lesson-planning, curriculum design, or supplemental and co-curricular instruction
Technical Skills or Knowledge:
- Thorough understanding of student confidentiality under FERPA guidelines and overall familiarity with risk assessment practices.
- Working knowledge of a variety of technological platforms utilized in higher education, including but not limited to, academic/student information systems and learning management systems.
- Proficiency utilizing a variety of office resources, such as Microsoft Office, Adobe, Box, Google Drive, and Workday.
- Familiarity with research-based approaches to time management, organization, overcoming procrastination, and learning strategies in higher education.
- Proficiency collecting and interpreting data on a frequent basis, while troubleshooting and recalibrating as needed to uphold data integrity.
Preferred Competencies
- Strong organizational skills and attention to detail.
- Sound reasoning, problem solving, and decision-making skills under pressure.
- Intercultural competence and demonstrated equitable and inclusive mindset.
- Work collaboratively, professionally, and effectively with supervisor, colleagues, and other partners for sustained periods of time.
- Lead and/or initiate in a variety of contexts.
- Self-starter disposition, with the capacity to navigate available resources and discern when to consult others.
- Successfully manage concurrent projects and meet competing deadlines.
- Excellent written and verbal communication skills, including editing/proofreading ability.
Working Conditions
- Fast-paced office environment.
- Hybrid work schedule.
- Occasional evening and weekend work.
- Sit at a computer for 4-6 hours.
- Limited travel for meetings and/or trainings.
- Periodic walking to other campus locations.
- Occasional lifting of up to 50 pounds.
Application Documents
- Resume/CV (required)
- Cover Letter, which is to include your interest in this position (required)
- References Contact Information (3) (required)
The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Role Impact
Scheduled Weekly Hours
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
Pay Rate Type
FLSA Status
Pay Range
The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.
Benefits Eligible
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.
Posting Statement
The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Skills Required
- College or university degree in a related field
- Knowledge and skills developed through 2-5 years of related work experience
- Advanced degree in a related field
- Subject matter expertise in humanities, arts, social sciences, or physical sciences (physics, mathematics, computer science)
- 3-5 years experience in higher education with student-facing responsibilities
- Teaching experience, individual student work, lesson-planning, curriculum design
- Understanding of FERPA and risk assessment practices
- Working knowledge of academic/student information systems and learning management systems
- Proficiency with Microsoft Office, Adobe, Box, Google Drive, and Workday
- Proficiency collecting and interpreting data and ensuring data integrity
What We Do
The University of Chicago is an urban research university that has driven new ways of thinking since 1890. Our commitment to rigorous inquiry and intellectual freedom draws pathbreaking scholars to our global campuses, where field-defining ideas are born that challenge and change the world. The University of Chicago has its main campus on Chicago's South Side and seven international campuses and centers throughout the world. Students can choose from 53 majors and 47 minors in the undergraduate College, with four divisions and seven professional schools for graduate study.
