Academic Support Coordinator

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Position Summary:

Florida Atlantic University is seeking an Academic Support Coordinator. - Boca Raton, FL.

Academic Support Coordinator will support the development, launch, and ongoing operations of a new study group academic support program designed to foster student success in key courses related to the institution’s priorities. Reporting to the associate director, this position is based in Undergraduate Studies and encompasses a wide range of aspects including program management, staff training, educational assessment, higher education leadership, and learning center management. This position will be physically located in the Science Learning Center (SLC), a highly interactive, student-focused learning center, and will have auxiliary responsibilities in the day-to-day management of the SLC.

This is a two and a half-year appointment that can be renewed after measured program success pending the availability of additional funding.

Summary of responsibilities include:

• Coordinate all operations related to the new study group academic support program, including but not limited to study group leader training and supervision, data collection, scheduling, marketing, and stakeholder engagement.
• Assist the associate director with program development, course selection, and program evaluation for the study group program.
• Assist the associate director with program assessment, including data entry and analysis to measure student learning outcomes and student sense of belonging.
• Leverage the Study Buddy function in EAB Navigate to inform study group program implementation and create opportunities for unstructured study across campus.
• Utilize information through FAU progress reporting, mid-term grades, and other early alerts to target students for study support or related interventions.
• Assist with the recruitment, selection, evaluation, and on-going training of student staff for all academic support programs, with an emphasis on supporting the study group program.
• Support relationship management with course faculty and other key stakeholders.
• Assist in the development and implementation of a comprehensive marketing plan.
• Support the day-to-day operations of the SLC, including supporting student tutors and special initiatives.
• Additional assistance related to the department’s entire portfolio of academic support programs as required (such as scheduling space on campus; basic data entry and analysis; creating flyers or copies; collaborating with various departments to provide support; etc.)

Minimum Qualifications:

Master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and two years of appropriate experience required.
Preferred Qualifications/Skills:
Master’s degree from an accredited institution in Education, Higher Education, or STEM teaching and learning.
Two years of appropriate experience in higher education or in a similar academic support role (e.g. tutoring, supplemental instruction, teaching assistant, instructional support, or other student-centered roles, program management or coordination).
Comfortable supervising student staff and working in a highly collaborative work environment.
Excellent verbal and written communication skills are essential to success in this position.
Proficient in Microsoft Office programs such as Word, Outlook, PowerPoint, and Excel.
Excellent customer service, organizational, and time management skills.
Willingness to become adept in existing and emerging educational and instructional technologies.

Salary:

$47,660 per year.

College or Department:

UGS: CTL - Science Learning Center

Location:

Boca Raton

Work Days and Hours:

Monday - Friday 10 a.m. - 7 p.m.

Application Deadline:

2025-02-13

Special Instructions to Applicant:

This position is eligible for flex scheduling under the discretion of the supervisor.
APPLICATION DOCUMENTS REQUIRED:
Resume
Cover letter

OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

REQUEST FOR ACCOMMODATIONS:
Individuals with disabilities requiring accommodations may contact Human Resources at 561-297-3057. For inquiries concerning employees, job applicants or other available accommodations, please email [email protected] or call the Office of Civil Rights and Title IX at (561) 297-3004.
As a Hispanic-serving institution, Florida Atlantic University (FAU) is one of the most racially and ethnically diverse institutions in the Florida state university system. We are committed to recruiting and retaining talented faculty and staff. We embrace our shared responsibility to create and celebrate a welcoming and inclusive campus environment for all. Our community features excellent schools, a vibrant and safe community, and a sub-tropical climate conductive to year-round outdoor activities.