Academic Services Technology Solutions Specialist

Posted 4 Days Ago
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Notre Dame, IN, USA
In-Office
62K-68K Annually
Mid level
Other • Social Impact
The Role
Supports academic operations technology through data auditing, SQL and report development, database maintenance, registration setup, and troubleshooting. Maintains Banner and Courseleaf products, coordinates upgrades and vendor support, manages automated reports, and partners with university stakeholders to resolve data discrepancies. Also certifies student-athlete and student-government eligibility while supporting transfer student-athlete evaluations and academic compliance.
Summary Generated by Built In
Company Description

The University of Notre Dame, founded in 1842 in Notre Dame, Indiana, is a premier American research university. As a Catholic institution, it uniquely blends faith with intellectual inquiry, striving for excellence in teaching, research, and serving the common good. Notre Dame offers a dynamic and rewarding environment for its diverse community of students, faculty, and staff, who are all dedicated to fostering an inclusive campus and being a force for good in the world. With world-class facilities, acclaimed academic programs, and a strong commitment to innovation and ethical leadership, Notre Dame is an ideal place to make a meaningful impact.

Job Description

At the University of Notre Dame, academic operations and data integrity are fundamental to supporting our students, faculty, and academic programs. The Office of the Registrar plays a vital role in upholding university policies, maintaining academic records, and optimizing the technology that powers course scheduling, registration, and student compliance.

We are seeking an Academic Services Technology Solutions Specialist to join our team. Serving as a key technical resource within the Academic Services unit, this role delivers crucial data auditing, report development, and technology support across core academic operations. The Specialist collaborates closely with colleagues handling student registration, class scheduling, course data, classroom events, and transfer admissions, translating complex business rules and unique scenarios into effective technical and operational solutions.

In this role, you will help maintain core database structures, manage reporting tools, troubleshoot daily technical issues, and partner with university stakeholders to support academic policies and student success.

Key Responsibilities:

  • Certify academic eligibility for student-athletes and student government candidates while evaluating incoming transfer student-athletes with campus compliance partners.

  • Maintain Banner course data structures, assist with registration setup and CLSS schedule building, optimize staff workflows, troubleshoot technology issues, and manage operational task calendars.

  • Support the Courseleaf product suite (CLSS, CIM, CAT, Analytics Explorer), monitor release notes, coordinate upgrades with the Office of Information Technology (OIT), and track vendor support tickets.

  • Audit Registrar data, write SQL/reporting queries to resolve discrepancies, manage automated Infoburst reports, and partner with campus stakeholders to develop and validate custom reports

Qualifications

Minimum

  • Bachelor’s degree (4 years).

  • At least 3 years of professional experience.

  • Knowledge of databases using query tools and applications.

  • Experience with report writing tools such as PL/SQL Developer, Business Objects, or Tableau.

  • Ability to adapt and integrate changing and developing technologies.

  • Basic understanding of federal laws such as FERPA and SEVIS.

  • Highly organized, motivated, self-directing, ability to multi-task and prioritize, and ability to work under tight deadlines.

  • Ability to communicate effectively orally and in writing, and work independently and as a team.

  • Ability to work in the United States, now or in the future, without visa sponsorship.

Preferred

  • Experience within an area of student services/student records.

  • Banner knowledge or the ability to acquire skills in the University's Banner system.

  • Experience with NCAA athletic eligibility certification process.

Additional Information

  • Deadline to Apply (subject to change): Wednesday, October 7th, 2026

  • Salary: $62,000 - $68,000

  • Please include a resume and cover letter for full consideration of your application

  • This is a full time position, M-F 8-5. This role will begin as a fully onsite position during a 6 month acclimation and ramp-up period. After this period, the position is eligible for a hybrid work arrangement (up to 2 days remote) based on operational needs and team expectations.

The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, veteran status, genetic information, or age in employment. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and complies with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a). We strongly encourage applications from candidates attracted to a university with a Catholic identity.

Skills Required

  • Bachelor's degree
  • At least 3 years of professional experience
  • Knowledge of databases using query tools and applications
  • Experience with report-writing tools such as PL/SQL Developer, BusinessObjects, or Tableau
  • Ability to adapt to and integrate changing technologies
  • Basic understanding of FERPA and SEVIS
  • Strong organization, motivation, self-direction, multitasking, prioritization, and deadline-management skills
  • Effective oral and written communication skills; ability to work independently and collaboratively
  • Ability to work in the United States without visa sponsorship
  • Experience in student services or student records
  • Banner knowledge or ability to learn the Banner system
  • Experience with NCAA athletic eligibility certification
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The Company
14,818 Employees
Year Founded: 1842

What We Do

The University of Notre Dame is a global, private Catholic research university located in Notre Dame, Indiana. Founded in 1842, the institution is inspired by its Catholic character to be a powerful force for good in the world. It focuses on fostering intellectual growth and moral character in equal measure, pursuing academic excellence and breakthroughs in research and leadership across all fields of study.

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