The Role
Supports academic quality assurance, curriculum documentation, moderation, programme reviews, audit and accreditation readiness, and academic governance administration. Coordinates moderators and markers, maintains programme records, collates review and regulatory evidence, supports curriculum alignment, and liaises with faculties and academic stakeholders. The role requires strong documentation, organisation, communication, record-keeping, and Microsoft Office skills in a higher education environment.
Summary Generated by Built In
Job Summary
The Academic Quality and Curriculum Assurance Officer is a junior academic governance role that supports the integrity, compliance, and continuous improvement of the institution’s academic programmes.
The role provides operational support to the Academic Quality function by assisting with curriculum assurance, quality systems, moderation processes, programme reviews, and audit readiness. Working closely with faculties, moderators, and academic governance structures, the incumbent ensures that academic offerings remain compliant, well documented, and defensible during internal and external reviews.
This role provides exposure to the full academic quality lifecycle while supporting senior governance roles in maintaining institutional standards.
Key Performance Areas (KPAs)
Estimated functional focus:
• Moderation, Assessment Quality, and Marker Coordination– 25%
• Quality Assurance Documentation and Curriculum Assurance – 25%
• Programme Reviews and Continuous Improvement Support– 15%
• Accreditation, Audit, and Regulatory Evidence Support – 15%
• Faculty Liaison and Staff Allocation Support– 15%
• Academic Governance and QA Administrative Support – 5%
1. Quality Assurance and Curriculum Assurance Support
• Assist in the implementation of quality assurance processes across all academic offerings.
• Ensure academic documentation such as fact sheets, faculty handbooks, and programme records adhere to institutional templates and standards.
• Support faculties in maintaining accurate and compliant programme documentation.
• Provide general QA administrative support within the Academic Quality function.
2. Moderation and Assessment Quality Processes
• Coordinate moderation processes across programmes, ensuring scripts, papers, and memoranda are properly reviewed.
• Liaise with internal and external moderators to ensure timely completion of moderation tasks.
• Check and track moderation reports and ensure feedback is communicated to faculties.
• Support quality checks on assessment papers and memoranda before release to students.
• Assist in the allocation and tracking of markers and moderators for modules and programmes.
3. Programme Development and Curriculum Support
• Support Heads of Faculty and academic teams in curriculum alignment, module structuring, and programme documentation.
• Assist with the preparation and organisation of documentation required for new programme development and curriculum updates.
• Ensure that curriculum documentation reflects applied learning, digital pedagogies, and regulatory alignment.
4. Programme Monitoring, Reviews, and Continuous Improvement
• Assist in coordinating cyclical programme reviews across faculties.
• Collate student performance data, external examiner feedback, and programme information for review purposes.
• Support the preparation of academic review reports and inputs into the Self Evaluation Report.
5. Audit, Accreditation, and Regulatory Readiness
• Collate and organise academic programme evidence required for audits and accreditation reviews.
• Support preparation of documentation for CHE, DHET, and SAQA submissions.
• Ensure programme records and documentation are audit ready at all times.
6. Staff Allocation and Faculty Liaison
• Assist in coordinating the allocation of full time and sessional academic staff to programmes and modules.
• Maintain accurate records of academic staff involvement across programmes.
• Liaise with faculties to ensure appropriate staffing alignment for programme delivery.
7. Collaboration and Faculty Engagement (Not weighted but embedded throughout the JD)
• Work closely with Heads of Faculty, moderators, and academic teams to support quality and compliance processes.
• Support senior Academic Quality and Governance roles in strengthening QA systems and audit readiness.
• Engage with external moderators and academic stakeholders where required.
Requirements
Minimum Requirements
Qualifications
• Bachelor’s degree at NQF Level 7 in Education, Law, Public Administration, Governance, Political Studies, International Relations, or a related field.
• A postgraduate qualification in a related field will be an advantage.
Experience
• 1 to 3 years’ experience in a higher education environment involving academic administration, quality assurance support, curriculum documentation, moderation processes, or programme coordination.
• Demonstrated experience working with academic documentation, assessment processes, or audit and accreditation preparation.
• Exposure to CHE accreditation processes or academic review environments will be advantageous.
Key Skills and Competencies
• Strong document quality assurance and academic documentation skills.
• Good understanding of higher education quality assurance processes and programme standards.
• Ability to coordinate moderation, assessment checks, and engagement with moderators and faculties.
• Excellent organisational ability and attention to detail.
• Strong written communication and record keeping skills.
• Ability to work collaboratively across faculties and academic governance units.
• Planning and coordination skills for programme reviews and audit preparation.
• Professional discretion and confidentiality in handling academic records.
• Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.
• Willingness to learn quality systems, regulatory frameworks, and academic governance processes.
Attributes
• High level of accuracy and attention to detail.
• Methodical and organised working style.
• Ability to work well under supervision while showing initiative.
• Integrity, confidentiality, and respect for academic governance processes.
• Commitment to deadlines and continuous learning.
Relationships
Works in close collaboration with:
• Compliance and Quality Assurance Lead
• Programme Architecture and Institutional Quality Specialist
• Academic Governance, Quality and Compliance Specialist
• Legal, Governance and Compliance Specialist
• Academic Planning Manager
• Heads of Faculty and academic teams
• External moderators and examiners
Skills Required
- Bachelor’s degree at NQF Level 7 in Education, Law, Public Administration, Governance, Political Studies, International Relations, or a related field
- One to three years of experience in a higher education environment involving academic administration, quality assurance support, curriculum documentation, moderation processes, or programme coordination
- Experience working with academic documentation, assessment processes, or audit and accreditation preparation
- Postgraduate qualification in a related field
- Exposure to CHE accreditation processes or academic review environments
- Strong document quality assurance and academic documentation skills
- Understanding of higher education quality assurance processes and programme standards
- Ability to coordinate moderation, assessment checks, and engagement with moderators and faculties
- Excellent organisational ability and attention to detail
- Strong written communication and record-keeping skills
- Planning and coordination skills for programme reviews and audit preparation
- Proficiency in Microsoft Office, particularly Word, Excel, and Outlook
- Professional discretion and confidentiality when handling academic records
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The Company
What We Do
Lyceum College is a South African private higher-education institution offering career-focused, accredited qualifications through distance learning. It helps learners pursue career goals with flexible delivery and an innovative approach to education. Its academic work spans faculties such as education, commerce, and humanities, with current openings for moderators and module leaders reflecting its focus on teaching and learning within higher education.
