Academic Programs Officer

Position Number: JR-013729 

Role type: Full Time; Two positions available:

01 x Continuing 

01 x Fixed-term for 12 months
Location: Royal Dental Hospital of Melbourne 
Faculty: Medicine, Dentistry and Health Sciences (MDHS)  
School: Melbourne Dental School (MDS) 
Salary: UoM 5 - $86,943 - $99,864 plus 17% super 

• Key role supporting  Melbourne Dental School students across their lifecycle / varied admin in a clinical setting / collaborative, values-driven school 

• Join a student-centred team and use your organisation skills to deliver seamless academic programs support. 

• Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.  

The University of Melbourne 
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website. 

Your next career opportunity  
In this role, you will administer key academic programs and processes that support Melbourne Dental School programs. You will collaborate with key stakeholders including academics, professional staff and students to deliver a seamless, compliant student lifecycle. You will also contribute to process improvements that enhance program quality, student experience and operational efficiency. 

What you will deliver:  

• Provide end-to-end administrative support across the student lifecycle (e.g. admissions, enrolment, assessments, results and Board of Examiners processes). 

• Respond to student enquiries with accurate advice (e.g. academic progress, policies, special consideration and misconduct matters). 

• Administer and deliver student events, including orientation, award ceremonies, Open Day and information sessions. 

• Interpret and apply University and School policies to manage cases, resolve issues and escalate complex matters appropriately. 

• Contribute to continuous improvement by reviewing procedures, streamlining processes and sharing feedback within the Academic Programs team. 

You may be a great fit if you:  

• Hold a degree and/or bring relevant experience in academic programs or complex administrative coordination roles. 

• Demonstrate strong organisational and problem-solving skills, managing multiple deadlines and priorities with attention to detail. 

• Communicate clearly in writing and verbally, providing high-quality advice and documentation to diverse stakeholders. 

• Use MS Word and Excel confidently, and adapt quickly to enterprise systems such as LMS, StudentOne, and other student administration programs. 

• Work independently while contributing to a collaborative team environment in a busy clinical school setting. 

• Identify opportunities for process improvement and support change that enhances the student experience. 

• For further information please refer to the attached PD.  

What we offer you!  
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:  

• Build future financial security with 17% superannuation 

• Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being  

• Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning 

• Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave 

• Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company  

• Health and well-being services including a leading Employee Assistance Program  

For more information check out our benefits page!  

Your new team 
At Melbourne Dental School, you will join a leading centre for dental education, training and research. Our School partners closely with the Royal Dental Hospital of Melbourne, embedding learning within real clinical environments. You will work alongside committed professional and academic colleagues who value collaboration, compassion, respect, integrity and accountability. As part of the Faculty of Medicine, Dentistry and Health Sciences, you will benefit from rich interdisciplinary partnerships. You will help support and create an outstanding student experience across our undergraduate, postgraduate and specialist programs. 

Be Yourself  
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb. 

We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities. Learn more about how we support an accessible recruitment process. 

Aboriginal and Torres Strait Islander Applicants  
We aspire to be the University of choice for Indigenous Australians. Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff.  
Indigenous applicants are encouraged to connect with Korin Korin, our Indigenous Employment and Development team, via [email protected] 

Application essentials: 

• Visit "apply with us" to learn more about the process, including tips and FAQs. 

• You must have current valid work rights for Australia. Visa sponsorship is not available for this role.  

• A Working with Children Check is required for all positions. If successful, we will guide you through the process and reimburse you.  

• Please upload your resume and a cover letter outlining your interest and experience as part of the application process. 

• Please upload a separate document addressing essential Selection Criteria outlined in the Position Description. 

Want to know more? 

• For queries related to this specific position, contact Adam Agostino

• For questions related to our recruitment process email Vanessa Phan at [email protected] 

• For recruitment adjustments contact Kim Groizard on +61 3 9035 3218 or at [email protected] (subject: 'Recruitment Adjustments').  

Apply today, and join a community that’s shaping the future. 

Applications close: 29 June 2026  at 11:55 PM; Melbourne time zone.  

Position Description: 

PD_JR-013729 Academic Programs Officer.docx