Academic Programs Officer

Posted 5 Days Ago
Be an Early Applicant
Parkville, MD, USA
In-Office
87K-100K Annually
Mid level
Professional Services
The Role
Coordinate subject and program administration for psychology coursework and graduate research, manage examinations and results, support admissions and enrolments, administer graduate research records using StudentOne, assist with clinical placement support, triage complex student and staff enquiries, contribute to process improvements and School initiatives to enhance student experience.
Summary Generated by Built In

Role type: Full time; Continuing
Faculty: Faculty of Medicine, Dentistry and Health Sciences
Department/ School: Melbourne School of Psychological Sciences
Salary: UOM 5 - $86,943 - $99,864 p.a. plus 17% super

  • Key role in a leading Psychology School / shape equitable student experiences across coursework and research / collaborative, supportive professional team

  • Apply now to play a central role in coordinating psychology programs, supporting staff, and enhancing every student’s journey.

  • Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.

The University of Melbourne
 We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.

Your next career opportunity
In this Academic Programs Officer role, you will coordinate key teaching and student administration activities across psychology coursework and graduate research programs. You will work closely with academic and professional staff to ensure high-quality, efficient processes that support students’ learning, assessment, and progression, while deepening your expertise in university administration within a leading School.

What you will deliver:

  • Coordinate subject and program administration, including subject set-up, curriculum-related queries, course related event support , and support to teaching staff.

  • Manage examinations, special consideration, results processing and Board of Examiners documentation, ensuring integrity, confidentiality and policy compliance.

  • Provide responsive  support for students and staff, triaging complex enquiries and supporting admissions, enrolments and selection processes.

  • Administer research experience and graduate research activities, maintaining accurate records and reporting using StudentOne and related systems.

  • Administer and assist student administration activities including coursework administration and clinical placement support.

  • Contribute to continuous improvement of processes, marketing and student events, and actively support School committees and initiatives.

You may be a great fit if you:

  • Hold an undergraduate qualification in a relevant discipline, or bring equivalent education and experience.

  • Demonstrate experience in student or academic administration, ideally within a tertiary or similar complex environment.

  • Use StudentOne or comparable student management systems confidently, alongside strong skills in Excel, Word and Outlook.

  • Manage competing priorities with accuracy and attention to detail, meeting tight deadlines in a dynamic setting.

  • Collaborate effectively with diverse stakeholders, understanding and following processes while taking responsibility for outcomes.

  • Learn quickly, interpret policies and procedures, and apply them consistently to support fair, high-quality student experiences.

For further information please refer to the attached PD.

What we offer you!
 We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:

  • Build future financial security with 17% superannuation

  • Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being

  • Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning

  • Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave

  • Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company

  • Health and well-being services including a leading Employee Assistance Program

For more information check out our benefits page!

Your new team – Melbourne School of Psychological Sciences
You will join the Melbourne School of Psychological Sciences, one of Australia’s leading psychology schools, renowned for impactful research and comprehensive teaching across undergraduate, honours and postgraduate programs. The Academic Programs Team works in partnership with academic staff to deliver seamless teaching, assessment and student support. You will be part of a collaborative, professional community that values service excellence, shared problem-solving and continuous improvement, and will have opportunities to contribute to initiatives that shape the learning experience for psychology students across the School.

Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. The diversity of our community enriches us all, and we are committed to creating an inclusive and fair workplace where everyone is valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, identities, and experiences. Discover more about Diversity and Inclusion at UniMelb.

We're committed to a barrier-free recruitment process and ongoing workplace support, providing adjustments throughout. We warmly encourage applications from people with disabilities. Learn more about how we support an accessible recruitment process.

Aboriginal and Torres Strait Islander Applicants
 We aspire to be the University of choice for Indigenous Australians. Visit our Indigenous staff page to learn more about our investment and support for Aboriginal and Torres Strait Islander staff.
  
Indigenous applicants are encouraged to connect with our Indigenous Employment & Development team at [email protected].

Application essentials:

  • Visit "apply with us" to learn more about the process, including tips and FAQs.

  • You must have current valid work rights for Australia. Visa sponsorship is not available for this role.

  • A Working with Children Check is required for all positions. If successful, we will guide you through the process and reimburse you.

  • Please upload your resume and a cover letter outlining your interest and experience as part of the application process.

  • Please upload your responses to the Selection Criteria, found in the Position Description.

Want to know more?

  • For queries related to this specific position, contact Sumita

  • For questions related to our recruitment process email Vanessa Phan at [email protected]

  • For recruitment adjustments contact Kim Groizard on +61 3 9035 3218 or at [email protected] (subject: 'Recruitment Adjustments').

Apply today, and join a community that’s shaping the future.

Applications close: 12th August 2026 at 11:55 PM; Melbourne time zone.

Position Description: PD_0043943_Academic Programs Officer.docx

PD_0043943_Academic Programs Officer.pdf

Skills Required

  • Undergraduate qualification in a relevant discipline or equivalent education and experience
  • Demonstrated experience in student or academic administration, ideally within a tertiary or complex environment
  • Proficiency with StudentOne or comparable student management systems
  • Strong skills in Microsoft Excel, Word and Outlook
  • Ability to manage competing priorities with accuracy and attention to detail
  • Ability to collaborate effectively with diverse stakeholders and take responsibility for outcomes
  • Ability to learn quickly, interpret policies and apply them consistently
  • Current valid work rights for Australia (visa sponsorship not available)
  • Working With Children Check (will be required and reimbursed if successful)
  • Upload resume, cover letter and responses to the Position Description selection criteria as part of application
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The Company
HQ: Melbourne
Year Founded: 1853

What We Do

The University of Melbourne is a leading public research university that makes distinctive contributions to society in research, learning, teaching, and engagement.

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