Academic Program Services Specialist 2

Posted Yesterday
Be an Early Applicant
Campus, IL, USA
In-Office
Junior
Professional Services • Social Impact
The Role
Leads undergraduate recruitment, student engagement, retention, and success initiatives for multiple academic programs and campuses. Coordinates prospective student visits, recruitment events, student transitions, scholarships, awards, recognition programs, and departmental events. Supports student organizations, communications, reporting, assessment, and accreditation activities while collaborating with faculty, advisors, university teams, agricultural organizations, employers, and other stakeholders. Requires occasional travel and evening or weekend work.
Summary Generated by Built In

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected]. If you have questions while submitting an application, please review these frequently asked questions.

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.

Welcome to The Ohio State University's career site.  We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

  • Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.

  • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. 

Job Title:Academic Program Services Specialist 2

Department:FAES | Agricultural, Environmental and Development Economics

The Department of Agricultural Communication, Education, and Leadership (ACEL) seeks a highly organized, student-centered Undergraduate Program Manager to lead undergraduate recruitment, student engagement, and student success initiatives. This position plays a key role in attracting future students, supporting current students, and fostering a welcoming, connected community from recruitment through graduation.

Reporting to the Department Chair, the Undergraduate Program Manager serves as the primary contact for prospective students and families, coordinates departmental recruitment and student engagement activities, supports students transitioning from Ohio State ATI and regional campuses to Columbus, and manages scholarship, recognition, and student event processes.

The role works closely with faculty, academic advisors, college recruitment teams, the department's Communication and Marketing Specialist, and external stakeholders including Ohio FFA, agricultural educators, employers, and industry partners.

Key ResponsibilitiesUndergraduate Recruitment
  • Lead departmental recruitment efforts for undergraduate majors in Agricultural Communication, Agriscience Education, and Community Leadership.
  • Represent ACEL at CFAES and university recruitment events, including State and National FFA Convention, Spark Expo, FFA Camp, career fairs, and Explore Our Fields Day.
  • Coordinate prospective student and family visits, including individualized experiences and event-based visits.
  • Track recruitment and applicant engagement to inform outreach strategies.
  • Collaborate with the Communication and Marketing Specialist to develop recruitment content and messaging.
Student Engagement, Retention, and Success
  • Design and implement programs that promote student engagement, retention, and success.
  • Serve as a primary departmental resource for undergraduate students.
  • Support student organizations and student-focused initiatives.
  • Partner with academic advisors and program leaders to connect students with campus resources and support services.
Regional Campus and Transition Support
  • Support ACEL students attending Ohio State ATI, Wooster, and regional campuses.
  • Coordinate transition programming that assists students moving to the Columbus campus.
  • Organize faculty visits, student visits, and community-building activities across campuses.
  • Collaborate with CFAES recruitment and student services teams to enhance student success and retention.
Student Events, Scholarships, and Recognition
  • Plan and coordinate departmental student events, including the annual ACEL Spring Recognition Banquet.
  • Manage undergraduate scholarship processes, including application administration, committee support, student notifications, and recognition activities.
  • Coordinate student awards and recognition programs.
  • Support donor stewardship efforts, scholarship appreciation activities, and college-wide recognition events.
Program Administration, Reporting, and Assessment
  • Monitor and report enrollment and recruitment data across Columbus, Wooster, and regional campuses.
  • Support departmental assessment and evaluation efforts, including surveys and data collection.
  • Contribute information for annual reports, accreditation reviews, and program evaluations.
  • Manage student communication channels and ensure information is timely, accurate, and aligned with university standards.
Required Qualifications
  • Bachelor's degree or equivalent combination of education and experience.
  • Minimum of two years of relevant experience in student recruitment, admissions, student services, academic program coordination, or related fields.
  • Demonstrated ability to manage multiple projects, programs, and events simultaneously.
  • Strong interpersonal, organizational, written, and verbal communication skills.
  • Experience working collaboratively with diverse stakeholders.
  • Proficiency with standard office and communication technologies.
  • Ability to travel within Ohio and work occasional evenings and weekends.
Preferred Qualifications
  • Master's degree in Agricultural and Extension Education, Higher Education and Student Affairs, Agricultural Communication, or a related discipline.
  • Four or more years of related experience.
  • Knowledge of agriculture, agricultural education, and FFA.
  • Experience with CRM and student information systems such as Workday, Salesforce, Slate, or similar platforms.
  • Experience coordinating scholarships, recognition programs, or student events.
  • Experience supporting students across multiple campuses.
  • Experience with surveys, data collection, reporting, and student communications.

Additional Information:

This job profile is an Academic Program Services Specialist 2 (S2 level) on the career roadmap.

The offer for this position will fall within the positions pay range based on internal equity, unit’s available budget, and the candidate’s qualifications

Location:Agricultural Administration (0003)

Position Type:Term (Fixed Term)

Scheduled Hours:40

Shift:First Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The university is an equal opportunity employer, including veterans and disability. 

Skills Required

  • Bachelor's degree or equivalent combination of education and experience
  • At least two years of relevant experience in student recruitment, admissions, student services, academic program coordination, or related fields
  • Ability to manage multiple projects, programs, and events simultaneously
  • Strong interpersonal, organizational, written, and verbal communication skills
  • Experience collaborating with diverse stakeholders
  • Proficiency with standard office and communication technologies
  • Ability to travel within Ohio and work occasional evenings and weekends
  • Master's degree in Agricultural and Extension Education, Higher Education and Student Affairs, Agricultural Communication, or a related discipline
  • Four or more years of related experience
  • Knowledge of agriculture, agricultural education, and FFA
  • Experience with CRM and student information systems such as Workday, Salesforce, Slate, or similar platforms
  • Experience coordinating scholarships, recognition programs, or student events
  • Experience supporting students across multiple campuses
  • Experience with surveys, data collection, reporting, and student communications
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
31,123 Employees
Year Founded: 1870

What We Do

The Salmon P. Chase Center for Civics, Culture, and Society was established by the State of Ohio in 2023 to research and teach the historical ideas, traditions, and texts that have shaped the American constitutional order.

Similar Jobs

Pfizer Logo Pfizer

Patient Support & Advocacy Navigator

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
In-Office or Remote
2 Locations
121990 Employees
139K-232K Annually

Capital One Logo Capital One

Consultant

Fintech • Machine Learning • Payments • Software • Financial Services
Hybrid
2 Locations
55000 Employees
110K-125K Annually

Capital One Logo Capital One

Sr Process Manager, PULSE

Fintech • Machine Learning • Payments • Software • Financial Services
Hybrid
4 Locations
55000 Employees
149K-187K Annually

Capital One Logo Capital One

Senior Analyst, Technology Controls Testing - Enterprise Services Risk Operations

Fintech • Machine Learning • Payments • Software • Financial Services
Hybrid
6 Locations
55000 Employees
101K-138K Annually

Similar Companies Hiring

Camber Thumbnail
Fintech • Healthtech • Social Impact
New York, New York
90 Employees
Sailor Health Thumbnail
Healthtech • Social Impact • Telehealth
New York City, NY
20 Employees
Playground (tryplayground.com) Thumbnail
Kids + Family • Payments • Social Impact • Software
New York City, New York
80 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account