Academic Operations Coordinator

Posted Yesterday
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Notre Dame, IN, USA
In-Office
Mid level
Other • Social Impact
The Role
Coordinates academic scheduling, classroom assignments, registration, calendaring, space management, academic records, and program logistics for undergraduate and graduate business programs. Maintains accurate and confidential data across university systems, supports academic leadership, manages operational workflows and documentation, and contributes to special projects. Collaborates with registrars, advisors, faculty, departments, and college administration while ensuring compliance with university policies and FERPA.
Summary Generated by Built In
Company Description

The University of Notre Dame is more than a workplace! We are a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by our Catholic character, Notre Dame is committed to fostering an environment of care that nurtures the whole person—mind, body, and spirit. Here, you will find a deep sense of belonging, a culture that prioritizes well-being, and the opportunity to grow your career while being a force for good in the world. Whether contributing to world-class research, shaping the student experience, or supporting the University’s mission in other ways, you will be part of a dedicated team working to make a meaningful impact on campus and beyond. At Notre Dame, your work matters, and so do you!

Job Description

As a key member of the Academic Operations team, the Academic Operations Coordinator supports both undergraduate and graduate programs within the Mendoza College of Business. Reporting to the Assistant Director of Academic Operations, this role collaborates closely with the Office of the Registrar, academic advising teams, department leadership, and college administration to support strategic academic and operational goals.

This position is ideal for a highly organized, detail-oriented professional who enjoys coordinating complex processes and collaborating across teams in a fast-paced academic environment.

The Academic Operations Coordinator supports academic scheduling and operational processes for undergraduate and graduate business programs, including course scheduling, classroom assignments, registration, space management, academic calendaring, and program logistics. The role also manages academic records and critical data within university systems, ensuring accuracy, confidentiality, and compliance with university policies.

This position regularly works within systems such as CourseLeaf, degree audits, Business Objects, EMS, Google Suite, Slate, Canvas, Panopto, and other university applications.

Key Responsibilities:

Academic Scheduling, Registration, and Space Coordination

Support academic scheduling processes for assigned programs, including course scheduling, classroom assignments, calendaring, room reservations, and registration coordination. Collaborate with departments and leadership to support scheduling updates, space needs, and student enrollment outcomes.

Academic Records, Systems, and Administrative Support

Maintain course and academic data within university systems and provide operational support to academic leadership and programs. Process change requests, support records-related activities, and maintain scheduling and operational documentation.

Process and Program Coordination

Coordinate operational processes and provide project support for academic programs, communications, and related activities. Manage workflows and public-facing academic documentation to support efficient operations and continuity.

Special Projects and College Contributions

Support special projects and initiatives aligned with team, college, and university priorities while contributing to broader Academic Operations efforts as needed.

 

Qualifications

Minimum Qualifications

  • Associates degree or up to 3 years of college or technical school
  • Experience: 3 to 4 years, including at least one year of experience working in an administrative, office-oriented role, preferably with planning or scheduling responsibilities
  • Applicants must demonstrate through their cover letter and resume familiarity with word processing and communication skills
  • Ability to understand FERPA and implications for practices and procedures and commitment to maintaining confidentiality and sensitive information
  • Strong customer service, interpersonal, and relationship-building skills
  • Excellent written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Problem solving skills
  • Minimum technical proficiency includes familiarity with the Microsoft suite of applications, in particular word processing and Excel, the Google suite of applications, computer literacy

Preferred qualifications: 

  • Bachelor's Degree
  • Two years of work experience in higher education preferred
  • Experience with utilizing data analysis for problem solving
  • Experience working in higher education or customer service roles  
  • Experience working with academic stakeholders such as faculty, staff, or students
  • Experience with university systems, such as Banner or Banner applications, Canvas or other LMS applications, student information systems, course management, student services, or academic administration

Additional Information

Compensation: Up to $24/hour, commensurate with experience 

This position will be accepting applications until September 24, 2026.

A resume and cover letter are required to be considered for this position.

The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, national or ethnic origin, sex, disability, veteran status, genetic information, or age in employment. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and complies with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a). We strongly encourage applications from candidates attracted to a university with a Catholic identity.

Skills Required

  • Associate degree or up to three years of college or technical school
  • Three to four years of experience, including at least one year in an administrative or office-oriented role
  • Familiarity with word processing and communication skills
  • Understanding of FERPA and commitment to maintaining confidentiality of sensitive information
  • Strong customer service, interpersonal, and relationship-building skills
  • Excellent written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Problem-solving skills
  • Computer literacy and familiarity with Microsoft Office, particularly word processing and Excel
  • Familiarity with Google Suite applications
  • Bachelor's degree
  • Two years of work experience in higher education
  • Experience using data analysis for problem solving
  • Experience in higher education or customer service roles
  • Experience working with faculty, staff, or students
  • Experience with university systems such as Banner, Canvas, learning management systems, student information systems, course management, student services, or academic administration
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The Company
14,818 Employees
Year Founded: 1842

What We Do

The University of Notre Dame is a global, private Catholic research university located in Notre Dame, Indiana. Founded in 1842, the institution is inspired by its Catholic character to be a powerful force for good in the world. It focuses on fostering intellectual growth and moral character in equal measure, pursuing academic excellence and breakthroughs in research and leadership across all fields of study.

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