Our Company
Founded in 2020, Seven Retail is a House of Brands focused on making quality lifestyle services more accessible. With over 200 centers and growing, we operate across F&B, Education, Healthcare, and Lifestyle Services.
We are on a mission to make increasingly higher-quality, premium lifestyle services accessible to everyone, helping people get more out of their paycheck so everybody can experience a higher standard of living.
Ready to take the next step in your career? Join us as an Academic Operations Associate Manager and discover what you can achieve at Seven Retail. Read on to learn more!
Your Day-to-Day:
- Manage class operations – Oversee class scheduling, ensure slot availability, and resolve scheduling issues
- Monitor daily operations – Review student feedback (NPS), flag high-risk issues, and track teacher conversion rates weekly
- Manage monthly cycles – Set teacher KPIs, process part-time payroll, and update teacher skill data
- Design systems & policies – Build teacher onboarding flows, reward-punishment frameworks, and observation rubrics
- Lead projects – Conceptualize recital events, drive root cause analysis for performance issues, and align with Curriculum, L&D, and Strategy teams
- Guide junior team members – Coordinate and support execution across the operations team
Who We’re Looking For:
- Min. Bachelor’s degree in a related field.
- 4-5 years of experience in early childhood/primary education, bootcamp, E-learning Providers, or EdTech.
- Experience in handling a retention program
- Strong data analysis skills, able to spot trends and turn insights into action
- Experience designing processes or policies from scratch, and managing multiple branches or tasks
- Good communication, coaching, and interpersonal skills, especially when working with teachers and school leaders.
Skills Required
- Bachelor's degree in Education, Early Childhood Education, or related field
- 3-4 years of experience in early childhood, primary education, or EdTech
- Background in music education, experience at a music school, or preschool experience
- Experience handling a retention program
- Strong understanding of curriculum implementation and classroom practices
- Coaching, communication, and interpersonal skills for working with teachers and school leaders
- Ability to work independently, manage multiple schools or tasks, and follow through on operational details
- Professionalism and ability to handle complex people and academic situations
What We Do
In 2020, Seven Retail was established as a House of Brands, integrating multiple business units under one cohesive strategy for lifestyle, F&B and education. Each new venture is meticulously crafted to become a leader in its category, maintaining the company's commitment to quality, accessibility, and aggressive innovation. We are on a mission to make high-quality, exceptional lifestyle experiences accessible, helping people get more out of their paycheck so everybody can experience a higher standard of living. Over 200 outlets to date with +1 new store added every other day. Creating several new brands into new categories every single year. We rapidly iterate, constantly reinvent, and obsessively experiment when it comes to product innovation and consumer experience. Check out our website and come experience our brands for yourself!
