The Role
Counsel students and parents about courses and career paths, manage walk-in and online leads, conduct calls and follow-ups, convert inquiries into admissions, maintain CRM data, meet enrollment targets, and coordinate admission processes.
Summary Generated by Built In
Job Title: Academic Counsellor
Working Days: 6 days a week (Sunday working, 1 weekday off)
About the Role:
We are looking for a proactive and result-driven Academic Counsellor who will manage both walk-in (offline) and online student inquiries. The role involves counselling students and parents visiting the center, as well as handling leads via calls and other channels to drive admissions.
Key Responsibilities:
• Counsel walk-in students and parents at the center regarding courses, programs, and career paths
• Convert walk-in inquiries into admissions through effective counselling and relationship building
• Handle online leads through calls, follow-ups, and cold calling
• Guide prospective students and address their queries to drive conversions
• Maintain regular follow-ups with leads to ensure closure
• Update and manage lead data in CRM systems
• Achieve daily/weekly/monthly admission targets
• Coordinate with internal teams for smooth admission processes
Requirements:
• Minimum 1 year of experience in student counselling/admissions or similar role
• Strong communication and interpersonal skills
• Experience in face-to-face counselling is highly preferred
• Comfortable with cold calling and handling online leads
• Target-oriented with a strong ability to convert leads
• Knowledge of CRM tools is an added advantage
What We Offer:
• Opportunity to work with a fast-growing EdTech organization
• Performance-driven and supportive work environment
• Competitive salary with incentives
Skills Required
- Minimum 1 year of experience in student counselling, admissions, or a similar role
- Strong communication and interpersonal skills
- Experience in face-to-face counselling
- Comfort with cold calling and handling online leads
- Target-oriented with a strong ability to convert leads
- Knowledge of CRM tools
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The Company
What We Do
Toprankers.com is India's largest Platform for Careers beyond Medical and Engineering. We are committed to innovate education ecosystem for Quality & Affordable Learning.
