Academic Assistant

About the Opportunity

The Department of Medical Sciences is seeking an enthusiastic individual with strong communication skills and meticulous attention to detail to join their team. Reporting to the Assistant Director of Operations, the Academic Assistant performs a variety of more complex duties to prepare, process, maintain and provide information regarding student academic records/reports/databases and support general University operations. This individual will independently perform academic and operational duties for the Physician Assistant program to ensure smooth and efficient planning for academic courses throughout the year. Activities typically include scheduling/calendar management, records administration, coordinating events and responding to inquiries by telephone, email and in-person interactions. The Academic Assistant serves as the primary contact for guest lecturers and will collect and manage lecturer and instructor documents.

The Academic Assistant will also be responsible for tracking and managing relevant budgets; tracking and ordering laboratory, classroom, and office supplies; collaborating with college academic advisors, program coordinators, in relation to leave of absences, registration issues, and student record changes; Data gathering, tracking, and reporting. The Academic Assistant will support the Assistant Director of Operations with the admissions cycle for the for the Physician Assistant program. This will include but is not limited to scheduling and coordinating applicant interviews, responding to applicant inquiries, notifying students of application status, etc. The Academic Assistant will be involved with some event coordination and other special projects as needed. This individual will also hire and assist with supervising work study students.

Qualifications

• Knowledge/advanced proficiency in MS Word, Excel, Power Point and Outlook along with experience in website administration; ability to access and enter/retrieve information from proprietary systems and other applications with accuracy and speed.

• Familiarity with student information systems, proficiency utilizing different computer programs (including ACD Telephone System, Salesforce, Microsoft Office, Outlook, Adobe Acrobat, etc.) preferred.

• attention to detail

• dependability;

• ability to work independently under general supervision

• planning/organization skills/time management

• customer service (dedicated to meeting the expectations of customers, knows when to escalates issues/problems, etc.)

• communication (ability to explains and clarify information typically regarding matters specific to own job area or team).

• Ability to provide direction, guidance, and assistance to students.

Knowledge and skills typically acquired through an associate degree (or equivalent) and at least three years of experience.

Position Type

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

Expected Hiring Range:

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.