Academic Advisor

Posted 2 Days Ago
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Boston, MA, USA
In-Office
54K-76K Annually
Entry level
Edtech
The Role
Advise and support students from first year through graduation by creating academic plans, assisting with course registration, monitoring progress, and identifying at-risk students. Interpret university policies, coordinate with faculty and staff, support retention initiatives, teach First Year Experience sections, and participate in administrative tasks like graduation clearance and transfer credit evaluation.
Summary Generated by Built In

About the Opportunity

JOB SUMMARY:

While the Academic Advisors’ role differs based on the population they serve, most advisors work with students to help them understand the pathways to a degree as well as support those who experience academic difficulty. They are responsible for interpreting and explaining University policies and procedures to their student population.  Advisors guide students towards meeting their personal, academic, and professional goals; assist with creating academic plans and course registration to ensure they are on track to completing their requirements; monitor academic progress to encourage the successful and timely completion of degree requirements; and build relationships with students to understand their personal and academic needs. Advisors support the development and assessment of support programs to enhance the students' academic experience and increase the retention rates. They also serve as the liaison between students, parents, faculty, and staff.

MINIMUM QUALIFICATIONS:

Knowledge of academic policies, procedures, college curricular matters, major requirements, counseling practices, development theory to create a student-centered academic environment, and Microsoft Windows suite of applications. Ability to quickly identify and analyze problems and develop specific and realistic solutions. Effective written, presentation and verbal skills with the ability to communicate in an empathic manner and while building trust in order to create a comfortable environment where students are willing to ask for help when they need it. Ability to break down and explain complex policies and processes in a way that student easily understand. Effective planning, organizational skills, and the attention to detail required to track deadlines, monitor progress, and facilitate the completion of degree requirements for every student while holding them accountable. Knowledge and skills typically acquired through a master’s degree preferably in counseling, human services or higher education (or equivalent experience advising in a college/university) and relevant work experience; preferably in higher education.

KEY RESPONSIBILITIES & ACCOUNTABILITIES:

1) Academic Advising: Advise students on a wide range of academic issues as they move from their first year through graduation, including creating academic plans, course registration, and monitoring academic progress to encourage the successful and timely completion of degree requirements. Identify and support academically at-risk students including those withdrawing from courses, off-track for timely graduation, not meeting satisfactory academic progress; provide coaching and referrals.

2) Class Year Administration: Activities may include graduation clearance, academic audits, transfer credit evaluation, dean's certification reports, academic probation reviews and/or and academic standing reports and reviewing advising statistics. Works collaboratively with office team by participating in all orientations and in special events.

3) Service & Professional Development: Work in partnership with faculty mentors and Chairs to develop advising support initiatives that will enhance the quality of students' academic experience and increase retention of students, particularly freshmen, international, and transfer students.

4) Teaching: Teach sections First Year Experience along with other advising team members. Participate in hiring and supervising undergraduate teaching assistants for the first-year seminar. Collaborate with others to develop new course modules and methods.

DOCUMENTS REQUIRED:

Resume

Cover Letter

Position Type

Academic Administration

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.  

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

107S

Expected Hiring Range:

$53,615.00 - $75,728.75

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

Skills Required

  • Knowledge of academic policies, procedures, college curricular matters, and major requirements.
  • Knowledge of counseling practices and development theory to create a student-centered environment.
  • Proficiency with Microsoft Windows suite of applications.
  • Effective written, presentation, and verbal communication skills; ability to communicate empathetically and build trust.
  • Ability to analyze problems quickly and develop specific, realistic solutions.
  • Strong planning, organizational skills, and attention to detail to track deadlines and monitor student progress.
  • Master's degree preferably in counseling, human services, or higher education (or equivalent advising experience).
  • Relevant work experience in higher education advising (preferred).

Northeastern University Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northeastern University and has not been reviewed or approved by Northeastern University.

  • Leave & Time Off Breadth Paid time off is described as extensive, including 22–26 vacation days, 12 sick days, 13 holidays, and paid parental leave for birth/adoption. Additional paid leave is also outlined, including up to 26 weeks of paid medical leave and up to 12 weeks of paid family leave for eligible employees.
  • Retirement Support Retirement support is positioned as a standout, with an employer contribution described as 10% when an employee contributes 5%, alongside immediate vesting once eligible. This is presented as unusually generous relative to typical employer retirement offerings.
  • Parental & Family Support Family-oriented benefits are emphasized through tuition assistance for employees and dependents and access to backup childcare and family-care resources. Tuition remission/discount structures are highlighted as a major value driver, especially for employees with children and for long-tenured staff.

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The Company
HQ: Boston, MA
16,052 Employees
Year Founded: 1898

What We Do

Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. The university is a leader in experiential learning, powered by the world’s most far-reaching cooperative education program. We integrate classroom study with opportunities for professional work, research, service, and global learning in more than 100 countries. The same spirit of collaboration guides a use-inspired research enterprise focused on solving global challenges in health, security, and sustainability. Northeastern offers a comprehensive array of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools, and select graduate programs at campuses in Boston, Charlotte, N.C., San Francisco Bay Area, Seattle, and Toronto. Campuses in Burlington, MA, and Nahant, MA, are home to research institutes for homeland security and coastal sustainability, respectively

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