About the Opportunity
The Academic Advisor in the D’Amore-McKim School of Business provides student-
centered support and guidance to undergraduate Business majors regarding college
and university policies, course selection, preregistration, registration, and co-op
scheduling. The Advisor will provide support to enhance student engagement, academic
progression and retention. The Advisor serves as a liaison between university
administrators, students, parents, faculty, staff and others regarding students’ academic
success. This individual will be in frequent communication with offices across the
University to support student success. The Advisor utilizes a variety of university
systems to advise the student. Due to the complex and sensitive issues that can arise,
high emphasis is placed on confidentiality and privacy. The Advisor needs to be familiar
with and adhere to applicable guidelines laid out by ADA, FERPA, SEVIS and other
state, federal, University and College regulations.
About the D’Amore-McKim School of Business:
Founded in 1922, the D’Amore-McKim School of Business at Northeastern University
prepares the leaders that the times demand. We deliver a curriculum that combines
knowledge in technology and data analytics with uniquely human skills, such as critical
thinking, creativity, and an entrepreneurial mindset. From undergraduate to MBA-level
programs—online, on-site, or hybrid, full- or part-time, our world-renowned experiential
approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.
Responsibilities:
Academic Advisors are responsible for an assigned caseload of students and work in a
team-based model. The Advisor is expected to successfully manage student demand
during high traffic times. The Undergraduate Programs Office and the D’Amore-McKim
School of Business as well as Northeastern are fast-paced, innovative environments.
The Advisor will assist with new student orientation sessions and participate in
recruitment activities as needed. Supporting and facilitating events and workshops that
contribute to the student experience is an expectation of the Academic Advisor. The
Academic Advisor will be involved with special events hosted by the Undergraduate
Programs Office. Work hours include some evenings and weekends. Travel may be
necessary for certain events or tasks.
Qualifications:
Master’s degree required, preferably in counseling, human services or higher education
(or equivalent experience advising in a college/university setting.) A minimum of 3 to 4
working with students and help guide them through their academics to graduation.
Experience working with the following systems is a plus: Course Catalog, Degree Audit
Reporting System (DARS), Workday, SalesForce, EAB Navigate.
The successful candidate will:
• Have excellent computer (Excel and Word), written and oral communication
skills.
• Have demonstrated counseling ability utilizing development theory to create a
student-centered academic environment.
• Be detail-oriented and have the ability to work with precision.
• Have the ability to keep calm under pressure.
• Be able to communicate and interact effectively with diverse backgrounds and
across multiple levels.
• Possess good public speaking and presentation skills.
• Demonstrate qualities that facilitate collaboration in a team-oriented environment.
• Value and provide confidentiality around sensitive issues and have the ability to
determine appropriate levels of communication around sensitive information.
• Effectively set goals, multitask and manage time.
• Display self-motivation and initiative.
• Be motivated to gain a broad knowledge base of the portfolio of academic
programs offered.
Documents to Submit:
Resume
Cover Letter
Position Type
Academic AdministrationAdditional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
107SExpected Hiring Range:
$53,615.00 - $75,728.75With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
Skills Required
- Knowledge of academic policies, procedures, college curricular matters, and major requirements.
- Knowledge of counseling practices and development theory to create a student-centered environment.
- Proficiency with Microsoft Windows suite of applications.
- Effective written, presentation, and verbal communication skills; ability to communicate empathetically and build trust.
- Ability to analyze problems quickly and develop specific, realistic solutions.
- Strong planning, organizational skills, and attention to detail to track deadlines and monitor student progress.
- Master's degree preferably in counseling, human services, or higher education (or equivalent advising experience).
- Relevant work experience in higher education advising (preferred).
Northeastern University Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Northeastern University and has not been reviewed or approved by Northeastern University.
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Leave & Time Off Breadth — Paid time off is described as extensive, including 22–26 vacation days, 12 sick days, 13 holidays, and paid parental leave for birth/adoption. Additional paid leave is also outlined, including up to 26 weeks of paid medical leave and up to 12 weeks of paid family leave for eligible employees.
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Retirement Support — Retirement support is positioned as a standout, with an employer contribution described as 10% when an employee contributes 5%, alongside immediate vesting once eligible. This is presented as unusually generous relative to typical employer retirement offerings.
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Parental & Family Support — Family-oriented benefits are emphasized through tuition assistance for employees and dependents and access to backup childcare and family-care resources. Tuition remission/discount structures are highlighted as a major value driver, especially for employees with children and for long-tenured staff.
Northeastern University Insights
What We Do
Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. The university is a leader in experiential learning, powered by the world’s most far-reaching cooperative education program. We integrate classroom study with opportunities for professional work, research, service, and global learning in more than 100 countries. The same spirit of collaboration guides a use-inspired research enterprise focused on solving global challenges in health, security, and sustainability. Northeastern offers a comprehensive array of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools, and select graduate programs at campuses in Boston, Charlotte, N.C., San Francisco Bay Area, Seattle, and Toronto. Campuses in Burlington, MA, and Nahant, MA, are home to research institutes for homeland security and coastal sustainability, respectively
