Academic Advisor Pathways

Pathways Advisors aid students with all admissions requirements and assist students in achieving their educational and career goals by providing academic and supportive advising.

• Initiate and maintain systematic and frequent contact with prospective and new students.
• Manage (track and monitor) a caseload of prospective and new students through the application process, registration, and graduation.
• Proactively follow up with applicants regarding outstanding documents required for registration.
• Advises students in specified academic and technical pathways resulting in certificates, transfer, and associate and bachelor degrees
• Advises students with course registration, drops, withdrawals, and effective student success strategies
• Provides career advising for students wanting to change pathways
• Assists in reassigning students to another advisor if academic/career plans alter
• Applies the Coaching techniques used by Midland College Pathways Advising
• Participates in professional development and a quality management program focused on growth
• Implements academic advising strategies (syllabus, degree plan, coaching)
• Interacts effectively with students of diverse socio-economic, ethnic and cultural backgrounds
• Monitors and tracks student plans and interactions by using notes in Zogotech or other specified software
• Knows and understands TSI regulations for guidance and placement
• Supports all student service areas including transfer/career related services and testing
• Assists with recruiting program activities in the Midland College community
• Maintains an accurate calendar with open appointments
• Responds within 48 hours to all Early Alert messages
• Serves as liaison between students, staff, faculty and administrators
• Provides referral services for students
• Assesses and coordinates advising appointments and services and streamlines processes
• Must be able to work evening hours, at minimum, two to three times per month and more during periods of high registration traffic
• Other duties as assigned

Required Qualifications

• Bachelor’s degree
• Public relations/customer service experience
• Computer literate
• Knowledge of Microsoft Office software
• Ability to advise students individually and in groups on complex student-related matters
• Demonstrated interpersonal, communication and social skills
• Ability to work independently and in a team
• Ability to interact effectively and work collaboratively with various departments
• Ability to manage multiple tasks and successfully meet deadlines
• Ability to analyze complete situation accurately and adopt effective course of action
• Ability to handle a fast-paced work environment with interruptions and detail-oriented tasks
• Ability to research, learn, and accurately provide information to students on a variety of topics
• Excellent oral communication, customer service, and public relations skills

Preferred Qualifications

• Master’s degree
• Understanding of TSI regulations
• One or more years of experience in an educational setting

Physical Demands

• Frequently moves equipment or paperwork weighing up to 25 pounds
• Must be able to remain in a stationary position 50% of the time
• Must be able to work extended hours during periods of registration and Midland College or community events
• Work mostly performed indoors, some outdoor Midland College or community events may be required
• Travel for training, meetings, and assist on other campuses’ events both in and out of town