Academic Advisor I/II

Posted 12 Days Ago
Be an Early Applicant
Milwaukee, WI, USA
In-Office
55K-65K Annually
Junior
Edtech • Professional Services
The Role
Advise prospective and current undergraduate, graduate, certificate, and teacher-certification students on course selection, degree requirements, and career options. Maintain confidential student records, respond to academic inquiries, refer students to resources, develop curriculum expertise, collaborate with faculty and advisors, and support retention, graduation, and inclusive student success initiatives.
Summary Generated by Built In
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title:Academic Advisor I/II

Job Category:Academic Staff

Employment Type:Regular

Job Profile:Academic Advisor

Job Duties:

The College of Community Engagement and Professions (CCEP) Student Advising & Support Services (SASS) Academic Advisor will interact directly with prospective and current undergraduate, graduate, certificate, second degree, post-baccalaureate and teacher certification students. Working as part of the CCEP SASS team, the Academic Advisor will provide wrap-around student services for the academic program array of CCEP to ensure the College meets its enrollment, retention and graduation goals and to provide overall satisfaction with the CCEP student experience at the University of Wisconsin-Milwaukee 

The CCEP Academic Advisor engages students in decision making processes and promotes appropriate and responsible choices on academic matters such as course selection and degree requirements. Maintains appropriate confidentiality, updates student advising records, and contributes to the development and delivery of academic advising related events and programs. Works to ensure students receive accurate, timely, and holistic advising services in support of promoting student success, retention, and program completion. Strives to create a welcoming, equitable, and inclusive work environment. 

Key Job Responsibilities:
  • Serves as a main point of contact for students regarding educational, course and degree options and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options, and refers students to appropriate institutional resources 
  • Receive, process, and respond to academic inquiries according to established policies and procedures 
  • Work with undergraduate, graduate, post- baccalaureate and teacher certification students in the College of Community Engagement and Professions 
  • Develop expertise in specific, position-related curricula and student supports or opportunities 
  • Maintains confidentiality and accurate student records and processes and responds to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies 
  • Proactively engage students as needed 
  • Regularly consult with other advisors and program directors on student issues 
  • Maintains expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum 

Department:

The College of Community Engagement and Professions (CCEP) at the University of Wisconsin-Milwaukee (UWM) is comprised of the School of Education, Helen Bader School of Social Welfare, and School of Information Studies. Together, they develop informed, engaged and empathetic professionals who graduate fully prepared for an array of in-demand careers. Our teaching and research – rooted in innovation, creative problem-solving, and community – sets our graduates up to inspire, innovate, and excel in their professions. For more information, please visit our website at College of Community Engagement & Professions – The College of Community Engagement & Professions Prepares Students to Make a Meaningful Impact in our Diverse and Ever-changing World (uwm.edu)

Compensation:

$55,000-65,000/annually depending on level. 

Required Qualifications:
  • Bachelor’s Degree or higher
  • At least one (1) year of professional academic advising experience in higher education working directly with students 
Preferred Qualifications:
  • Master’s Degree or higher
  • Experience advising graduate students
  • 3+ years of advising experience at UWM or a similar institution
  • Excellent written and oral communication skills, as evidenced by written application materials and interviews (where applicable)
  • Experience building positive relationships with diverse populations
  • Prior experience in higher education, particularly in areas related to Education, Teacher Licensure, Social Work and Criminal Justice

Additional Information:

The work of this position will be performed primarily on-site, at UWM’s main campus. 

How to Apply:

Applicants are required to apply online and will be expected to provide: 

  • A cover letter that addresses the candidate’s professional level work experience as it relates to all required and preferred qualifications. 
  • A Resume 

PLEASE NOTE: cover letter and resume will need to be uploaded to the same upload area in the application.   

Note: Applicants must complete all required fields and attach all required documents prior to submitting the online application to ensure full consideration. Additional documents submitted aside from acover letter and resume will not be considered.  

Finalist candidate(s) being considered for hire will be required to provide three professional/supervisor references through an external reference checking tool. References will not be contacted prior to candidates being notified. 

In instances where the Search and Screen Committee is unable to ascertain from the candidates' application materials whether they meet any of the qualifications, they may be evaluated as not meeting such qualifications. 

Apply in Workday by the application deadline, July 13, 2026. Questions about the position should be directed to Jackson Prowse ([email protected]).

Reasonable Accommodations
Pursuant to university policy, UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [email protected] or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.
CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.
Employment Authorization
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

Skills Required

  • Bachelor's Degree or higher
  • At least one (1) year of professional academic advising experience in higher education working directly with students
  • Master's Degree or higher
  • Experience advising graduate students
  • Three or more years of advising experience at UWM or a similar institution
  • Excellent written and oral communication skills
  • Experience building positive relationships with diverse populations
  • Prior experience in higher education related to Education, Teacher Licensure, Social Work, or Criminal Justice
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The Company
HQ: Milwaukee, WI
6,635 Employees
Year Founded: 1956

What We Do

The University of Wisconsin-Milwaukee is a public research university and the second-largest university in the Milwaukee metropolitan area, dedicated to providing high-quality education and research opportunities.

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