Academic Advisor - Humanities and Social Science - Dietrich College

Carnegie Mellon University is a private, global research university that challenges the curious and hardworking to deliver work that matters. Our outstanding institution has distinctive areas of excellence and a culture marked by ambition and a deep, practical engagement with challenges facing society. We continue to produce versatile alumni and draw faculty and staff eager to be a part of the university’s creative, dedicated and close-knit community. We place emphasis on practical problem solving, interdisciplinary learning, a transformative spirit, and collaboration

From creative writing to statistics and data science, behavioral economics to social and political history, Dietrich College is home to 11 humanities and sciences departments, programs and institutes. Our world-class faculty and students work across subject areas to investigate and solve real-world problems.

We are seeking an innovative, highly motivated, and culturally responsive Academic Advisor to join our team.

Reporting to the Director of Advising, you will serve as primary academic advisor for undeclared first and second year Dietrich undergraduates and be responsible for maintaining detailed records for each student. This position will guide students along their educational journey at Carnegie Mellon University with an emphasis on holistic advising and support from the transition to college through to major declaration.

• Meets individually with students to review academic progress. Provides holistic guidance in developing personalized education plans for advisees which include fulfilling general educational and degree requirements, exploring experiential learning opportunities, making academic progress and setting personal goals.
• Support students through the summer onboarding process, including helping to explain course registration, major and general education requirements, and other components of the first year
• Assists students in setting, meeting, and revising academic, personal, and professional goals
• Helps students develop skills to balance rigorous academics, utilize campus resources, and engage in active learning and reflection
• Performs administrative tasks related to advising: maintaining student files and records, evaluating transfer credits and recommending academic actions. Prepares and submits weekly, monthly and annual effort reports.
• Maintains a strong understanding of University and College policies and procedures to provide information about campus-wide resources to enhance the student's overall educational experience.
• Through close monitoring and independent managing of student cases, determines when sensitive or complex matters should be brought to the attention of the Director of Advising.
• Helps students make difficult academic decisions including taking leaves of absence, withdrawing from the university or petitioning to go below full-time.
• Maintains composure, respect and integrity, and follows all the necessary processes and laws around student information sharing.
• Meets with prospective students and families and represents the college at numerous admissions events, including evenings and weekends on occasion.
• Liaises with other resources on campus to provide holistic support for students.
• Serves as appropriate on university and college-wide committees.
• Attends all meetings involving college & university advisors.
• Performs related duties and special projects as required.

Flexibility, excellence, and passion are vital qualities within Dietrich College. Consideration, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

• Bachelor’s degree required, Master’s preferred.
• 1-3 years of proven experience in a student-facing academic setting required.
• Excellent interpersonal communication skills.
• Commitment to equity-focused practices.
• Strong enthusiasm for academic programs offered by Dietrich College
• A combination of education and proven experience from which comparable knowledge is demonstrated may be considered.

• Successful background investigation

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

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