Academic Advisor - AIU Online (Remote)

Posted Yesterday
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Hiring Remotely in USA
Remote
22-25 Hourly
Junior
Energy • Utilities • Renewable Energy
The Role
Support and coach assigned online college students throughout their degree programs. The Academic Advisor promotes enrollment, academic development, retention, and student success by providing guidance, resources, encouragement, and a trusted environment. Responsibilities include helping students overcome challenges, understanding academic policies, connecting students with institutional departments, and delivering responsive customer support through effective communication and listening.
Summary Generated by Built In
Job Summary & Responsibilities

Help others work towards realizing academic success.

Imagine a career where your success is measured by the progress of those you serve: aspiring college students. You can inspire others to realize their academic potential, reach their educational goals and make the most of their abilities with American InterContinental University. Our team is committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role:


Academic Advisor

Be the mentor who helps students strive for academic excellence by empowering them to do their best work, overcome challenges, and work to develop the skills to become lifelong learners. You will work with each student throughout their learning experience to challenge, motivate, support and encourage them to do more than they may have thought possible.


What you'll do

  • Support enrollment, student development, and retention services while ensuring a quality learning experience.
  • Manage a group of assigned students and coach each through their degree program.
  • Encourage and support students as they work to develop skills and knowledge for academic success.
  • Provide a trusted environment where students can share their thoughts, aspirations, concerns and interests.
  • Offer resources to help maximize the success of each student.
  • Be a liaison for students, enabling them to connect with various departments.

What is required

  • Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
  • Two or more years of experience in academic/admissions support, customer service, human resources and/or counseling essential
  • Knowledge of academic policies and procedures
  • Ability to learn technical skills quickly
  • Excellent communication/listening skills, including a pleasant phone manner
  • Strong customer support focus and attention to details
Pay Range

$21.63 - $25.00 hourly

Compensation & BenefitsPaid time off * Paid sick leave * Paid holidays * Comprehensive medical, pharmaceutical, dental, and vision benefits * Health savings and flexible spending accounts * 401(k) savings plan with company match * Employee Stock Purchase Plan (ESPP) * Company paid life insurance and disability insurance - subject to eligibility * Company paid tuition assistance - subject to eligibility and approval * Employee Assistance Program (EAP) * Prenatal and adoption assistance * Additional ancillary programs are available upon benefit enrollment eligibility *Most benefits apply to full-time employees. Some benefits apply to part-time employees as well. Benefits may vary by location and position and are subject to change at any time. Ask your recruiter for full details and information about eligible dependents.

Skills Required

  • Bachelor's degree from an accredited institution recognized by the U.S. Department of Education, or international equivalent
  • Two or more years of experience in academic or admissions support, customer service, human resources, and/or counseling
  • Knowledge of academic policies and procedures
  • Ability to learn technical skills quickly
  • Excellent communication and listening skills, including a pleasant phone manner
  • Strong customer support focus and attention to detail
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The Company
1,696 Employees

What We Do

Pedernales Electric Cooperative (PEC) is the largest electric distribution cooperative in the United States, serving the Texas Hill Country. It provides safe, reliable, and low-cost electric service to nearly one million Texans. The cooperative is guided by principles that prioritize the needs of its members, employees, and communities, fostering positive change and sustainable energy solutions.

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