This is a part-time, hourly position.
Example of Duties:
- Greet visitors, answer, and route phone calls to serve the needs of students, academic advising staff, and faculty; maintain and organize college resource fliers; assist with maintaining office supplies and equipment including inventory, distribution, and requisitions.
- Assist with student registration; provide information to students regarding scheduling and advising; and assists students to find appropriate resources at the college.
- Train students on how to navigate the student portal and other PCCC IT resources.
- Provide outreach to students using email, phone, video, or in-person meetings.
- Use relevant college resources and refer students to services based on individual student needs.
- Work with the academic advising staff to promote guidelines and information on academic programs; refer students to an academic advisor when they deviate from an established academic plan.
- Support recruiting, enrollment, and retention events; facilitate Academic Advising workshops.
- Perform other related duties, as assigned.
Qualifications:
- Bachelor’s Degree in related area preferred.
- Ability to work effectively in a multi-ethnic, multi-cultural environment.
- Excellent customer service and support-oriented approaches to interaction.
- Ability to work effectively and collaboratively in a fast-paced, highly dynamic, team environment.
- Ability to travel to additional PCCC locations.
- Evening and weekend hours may be required.
The completion of a background check will be required for the selected candidate.
Compensation: Compensation is determined by a variety of criteria, including but not limited to, previous relevant experience, education level, and certifications. The minimum hourly pay for this position is $22.
Benefits:
- New Jersey Sick Leave: Earn 1 hour of sick leave for every 30 hours worked with a maximum of 40 hours of leave per benefit year. (Eligible to use after successful completion of probationary period.)
- Employee Assistance Program provides free, confidential, limited counseling services, work-life assistance, legal and financial guidance.
- Commuter Benefits: Free parking access is provided on site. An optional Transit Pre-Tax Plan is available which allows employees to use pre-tax dollars to purchase eligible transit expenses.
- NJ Defined Contribution Retirement Program provides eligible members with a tax-sheltered, defined contribution retirement benefit, along with life insurance and long-term disability coverage. (Must meet eligibility requirements.)
Skills Required
- Bachelor's Degree in related area
What We Do
Since its beginnings in the 1970s, Passaic County Community College has maintained its commitment to offer students the opportunity for a quality education at an affordable tuition. Today, PCCC operates four campus locations throughout Passaic County, each equipped with state-of-the-art facilities. PCCC offers over 60 degree and career programs and an award-winning faculty, as well as continuing education and community-based programs. The College has also been the recipient of significant federal grant awards to fund enhanced learning and employment opportunities for its students and the businesses and residents of Passaic County. One of the most diverse colleges in the state, PCCC enrolls over 13,000 students in both traditional and online programs. The College offers a rich multi-cultural environment, vibrant extracurricular life, and supportive academic and advisement network to encourage student success. PCCC maintains articulation agreements with numerous four-year colleges and universities, assuring a smooth transfer process for students who plan to continue their studies at the baccalaureate level and beyond. An education at PCCC provides students with individual attention, a friendly atmosphere, and a holistic learning experience that respects the whole person. PCCC is proud to be an Achieving the Dream (ATD) community college and to be named a 2014 Leader College by ATD.
