Academic Administration Officer

RMIT is seeking an Academic Administration Officer to provide high-quality administrative, student support, financial, and operational coordination services for the School of Science, Engineering & Technology, ensuring an excellent student experience and effective academic program delivery.

WHY JOIN RMIT VIETNAM?

At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.

Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.

WHAT WE OFFER

• Competitive remuneration VND package for candidates.

• 13th month Tet bonus

• Private Health insurance for you and your family, plus Personal Accident Insurance

• Generous annual leave, sick leave, volunteer leave and public holidays (Christmas and Tet Holidays)

• Professional development and career advancement

• Access to state-of-the-art facilities and resources

• A vibrant and diverse campus life and more!

POSITION SUMMARY

This position provides administration for all functions in the School of Science, Engineering & Technology, including administration assistance and academic related administration activities for the Program Manager and Senior Program Managers. This role will include administrative assistance to the Senior Coordinator, Academic Advisory & Planning and financial management such as purchasing, event organizing.

KEY ACCOUNTABILITIES

• Arrange and schedule School or Program specific meetings and Program areas correspondence in a timely manner.

• Maintain accurate records on course and program administration, particularly for the purposes of program accreditation. This includes accessing, management and reporting of data in the academic management system SAMS/myTimetable.

• Coordinate the assignment of activities by Senior Coordinator, Academic Advisory & Planning such that all activities in the School receive the needed support to meet deadlines at the highest quality and to ensure a high-quality student experience consistent with the requirements of RMIT University policies and procedures, ensuring compliance at all times to internal frameworks.

• Provide guidance and support to students on any issue raised and/or arrange meetings with appropriate academic or persons at other university support services. Advice and information provided to students is current to the relevant university global policy and local and global procedures. (E.g. assessment processes, student conduct policy).

• Provide logistics & administrative support across the School for event such as Experience Days, School/Program Induction, Information Days, Industry Advisory Committee meetings, promotion sessions and other externally focused events concerning the School of Science, Engineering & Technology.

• Travel arrangements: organize all work travel arrangements for staff within the programs, including itineraries, airfares, accommodation and transportations.

• Support School Manager in terms of contract preparation, purchasing documentation, identification of and negotiation with preferred service providers and vendors when required.

• Other duties as requested by the School Manager or SSET Leadership team.

KEY SELECTION CRITERIA

• A Bachelor’s degree in a relevant discipline.

• At least one year of experience in a similar customer service-related role.

• Familiarity and working knowledge of finance related admin work is essential for this position.

• Familiarity or working knowledge of developing and managing promotional and/or marketing related materials and activities.

• Experience in providing financial management support upon request

• Excellent interpersonal skills, including cross cultural communication.

• Demonstrated ability to work with confidential information.

• Experience in managing purchasing, developing budgets, financial reporting is desirable.

• Experience in writing reports for executive management is desirable.

• Ability to display appropriate behaviours in line with the position, RMIT Values and RMIT Leadership Model.

More information is available in the Job Description.

HOW TO APPLY

To be considered for this role, it is mandatory to submit both a resume and a cover letter. Please click on the 'Apply' link provided in this Job Ads to initiate the application process.

Please note that we will be running a rolling recruitment process, so please apply as soon as possible.

COMPLIANCE REQUIREMENTS

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS (General) with a score of at least 6.0 (or equivalent, as outlined in the Recruitment, Selection and Onboarding Guidelines).

Further guidance will be provided during the recruitment process.

RMIT UNIVERSITY COMMITMENT

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

IMPORTANT NOTICE:

• Please ensure that your application is submitted through our Workday system on the RMIT Careers page. We do not accept applications through other means.

• RMIT Vietnam will never request any fees or payments during the application process. Be vigilant about scams asking for payment to apply.

• For any questions or support, feel free to reach out to our Talent Acquisition team at [email protected]

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