ABA Clinic Manager

Posted 9 Days Ago
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Worcester, MA, USA
In-Office
60K-67K Annually
Junior
Kids + Family • Social Impact
The Role
Oversee daily ABA clinic operations, including staffing, recruitment, onboarding, scheduling, budgeting, referrals, caseload assignments, and cross-department coordination. Support staff training, policy development, program creation, and service quality for children, young adults, and families. Provide direct ABA session coverage when needed, manage clinic resources and revenue tracking, and address operational problems while maintaining a safe, inclusive, and supportive environment.
Summary Generated by Built In
Overview

Salary: $60,000-$67,000


Schedule: Monday through Friday 9am-5pm


The ABA Clinic Manager is responsible for overseeing the daily operations of the clinic, ensuring efficiency in processes, and delivering exceptional service to children and young adults and their families. This role involves managing staff recruitment, training, scheduling, and budget oversight while fostering a safe and supportive environment. The manager also coordinates with multiple teams to maintain seamless communication and implements policies to guide clinic operations. Additionally, the role supports program development and provides direct ABA therapy as needed.


Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. 


We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. 


At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education RequiredBachelor's Degree Responsibilities
  • Oversee and manage the day-to-day operations at the ABA Clinic
  • Focus on the efficiency of clinic operations, including resource management, process improvement, and administrative support.
  • Participate in the hiring process, including recruiting, interviewing, and onboarding Behavior Therapists (BTs), Lead Behavior Technician, Registered Behavior Technicians (RBTs), and Board-Certified Behavior Analysts (BCBAs).
  • Assist with new hire orientation and training of new employees.
  • Manage scheduling to optimize service delivery and staff utilization.
  • Provide direct coverage for children and young adults’ sessions as needed.
  • Manage referrals for the clinic and assign caseloads to BCBAs in collaboration with the Clinical Director.
  • Create a seamless experience for children and young adults and their families, from the first point of contact to ongoing coordination.
  • Communicate with various teams including Administrators, BCBAs, Finance, Billing, Facilities, Human Resources, Training, and IT as needed.
  • Coordinate with the clinical team to ensure proper training for staff.
  • Manage the clinic’s budget, including purchases and revenue tracking.
  • Assist in the development of policies for the clinic to guide the organization’s operations.
  • Identify and lead the development of clinic programs such as Social Skills Groups and other activities as needed
  • Analyze problems and identify alternative solutions, projecting consequences of proposed actions.

Qualifications
  • Bachelor’s Degree and RBT credentials
  • Minimum two years of experience supporting children with autism spectrum disorders.
  • Possess expertise in staff interviewing, onboarding, and training, as well as information, referral, and service brokering.
  • Strong organizational and communication skills are essential for managing daily operations, collaborating across departments, and engaging with families to ensure quality services.
  • Requires adaptability, problem-solving abilities, and the capacity to perform under pressure while prioritizing the needs of children and families.
  • A commitment to inclusivity and a supportive environment is fundamental.
  • Must successfully pass background checks.
  • Must have valid driver’s license, safe driving record, automobile insurance and access to vehicle to be used as directed and when needed for transport.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 


We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.

Skills Required

  • Bachelor's degree
  • Registered Behavior Technician (RBT) credentials
  • At least two years of experience supporting children with autism spectrum disorders
  • Experience with staff interviewing, onboarding, and training
  • Experience with information, referral, and service brokering
  • Strong organizational and communication skills
  • Adaptability and problem-solving ability
  • Ability to perform under pressure and prioritize the needs of children and families
  • Ability to pass background checks
  • Valid driver's license, safe driving record, automobile insurance, and access to a vehicle for work-related transportation
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The Company
2,400 Employees
Year Founded: 1975

What We Do

Advocates is a nonprofit human-services organization serving people and families facing developmental, mental-health, disability, autism, brain-injury, and substance-use challenges. It partners with individuals to create person-centered solutions, offering community-based day services, residential care, behavioral-health support, case management, crisis stabilization, peer support, and family engagement across Massachusetts and Rhode Island. Its mission is to help people live full, meaningful lives in their communities.

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