AAC Consultant

Job title

AAC Consultant (Augmentative and Alternative Communication Consultant) / Speech Language Pathologist

Reports to

Director of Marketing & Business Development

Supervises

None

Expectation of Work Hours/classification

Monday-Friday / Full Time Salary Exempt

Job purpose

The primary function is to achieve Goals for Sales and Placements of Speech Generating Devices through Marketing, In-Services, Demonstrations, and Evaluations with Speech Language Pathologists (SLP) and other Health Care professionals, patients, and families while adhering to all company, accreditation, and HIPPAA rules and regulations.

General Expectations

1. Regular, reliable, and predictable attendance
2. Comply with all applicable company policies, procedures, and patient protocols.  Comply with all current government regulations and professional standards respecting patient care.
3. Develop and maintain working knowledge of current Speech Therapy products, and other services offered by the organization and all applicable insurance guidelines for coverage and reimbursement.

Duties and responsibilities

1. Manage his/her territory to reach revenue and service goals set by company
2. Maintain rapport with all referral sources, speech clinics and DME partners.
3. Help with the processing of all orders in a timely manner with DME partners, speech clinics and MDs and help as needed
4. Schedule and arrange delivery of devices in a timely manner as required.
5. Assist with training of the DME partners to make sure they are knowledgeable with equipment and trained on delivery and setup
6. Follow up with all patients delivered our product to make sure they understand the use of the product to enable them to give our organization a great reference
7. Promote products and services to all referral sources in the community through ongoing and direct contact.  Responsible to call and follow upon all major referral sources on an ongoing basis in person and no later than a month from last contact.
8. Call Points include, but are not limited to:
   • Speech Therapy Clinics
   • School Systems
   • Rehabilitation Facilities and Hospitals
   • Home Health Care agencies
   • Private Duty Nursing agencies
   • SLP Programs (Universities)
   • Advocacy Groups and Associations
9. Responsible to be available to referral sources at any time
10. Assist in training subsequent AAC Consultants as company grows
11. Ability to report and work on all designated spreadsheets weekly to help maintain continuous flow of documentation and demonstrate referral management and partnerships and document in software systems as needed (Brightree/Sharepoint)
12. Other duties as needed

Experience & Qualifications include:

1. MS, CCC-SLP (Master of Speech, Certificate of Clinical Competency – Speech Language Pathologist) is strongly preferred SLP-A (Bachelor’s degree, Speech Language Pathologist – Assistant) will be considered
2. AAC Devices and Software
3. Self-starter with strong work ethic and desire to succeed and build profitable territory
4. Clinical experience combined with sales aptitude are equally required in this position
5. Ability to work independently
6. Outstanding Communication and presentation skills – both written and oral
7. Ability to present ideas and product attributes to audiences ranging from one on one to large groups
8. Excellent analytical, reasoning and problem-solving skills
9. Willingness to work a flexible schedule and travel as needed, up to 25%
10. Must carry personal liability insurance with a minimum limit of 100,000
11. Courteous Customer Service (internally and externally)
12. System Proficiency (Microsoft Suite, 10-key skills, AAC Software's, and other needed software applications)
13. Excellent computer skills
14. Knowledge with Apple and Microsoft products a plus.
15. Must love helping People (both internally and externally)
16. High level of attention to detail
17. Positive influence on all employees
18. Able to manage multiple priorities and close the loop when interrupted
19. Able to demonstrate a high degree of passion and energy whilst maintaining a positive outlook.

Physical requirements

While performing the duties of this position, employee may be required to stand for extended periods of time and must talk and hear. Occasional stooping, bending, twisting and crouching may be required.  The employee sits, walks, kneels and reaches with hands and arms.  May be required to lift and/or move up to 50 lbs. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

This description is a summary of the functions of this position.  Other duties may be assigned as needed.  Baxter DME reserves the right to review and adjust this job description as business needs dictate.