A1 Workplace Experience Manager

Reposted 16 Hours Ago
Hiring Remotely in United States
Remote
Mid level
Artificial Intelligence • Fintech • Software • Financial Services
The Role
The Workplace Experience Manager will enhance workplace environments, coordinate onboarding and support services, manage office quality, and resolve daily operational issues across global offices.
Summary Generated by Built In
Company

A1 is building a proactive AI smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows.

Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior.


Role

We are hiring a Workplace Experience Manager to improve the day-to-day workplace experience across our offices.

You will manage workplace programs, office environment quality, onboarding setup, employee workspace support, and workplace coordination across teams and offices.


What You Will Be Doing
  • Improve workplace experience across global offices

  • Manage workplace programs including meals, snacks, wellness support, and employee services

  • Coordinate employee workspace setup and ergonomic support

  • Prepare workspaces and equipment for new joiners

  • Maintain workplace quality, organisation, and office standards

  • Coordinate vendors, facilities teams, and office operations partners

  • Support office events and internal workplace initiatives

  • Resolve day-to-day workplace issues and improve workplace processes


What You Will Need
  • 4+ years of experience in workplace experience, hospitality, office operations, or related roles

  • Strong organisational skills and attention to detail

  • Good judgment and problem-solving ability

  • Strong communication and coordination skills

  • Ability to manage multiple priorities independently

  • Comfortable working in fast-moving environments

  • High standards for workplace quality and employee experience

  • Experience in high-growth startups or fast-paced environments is preferred


How We Work

The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product


Interview process

If there appears to be a fit, we'll reach out to schedule 2-3 rounds of interviews.

Applications are evaluated by our team members. Interviews will be conducted via virtual meetings and/or onsite.

We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.

Skills Required

  • 4+ years of experience in workplace experience, hospitality, office operations, or related roles
  • Strong organizational skills and attention to detail
  • Good judgment and problem-solving ability
  • Strong communication and coordination skills
  • Ability to manage multiple priorities independently
  • Comfortable working in fast-moving environments
  • High standards for workplace quality and employee experience
  • Experience in high-growth startups or fast-paced environments
Am I A Good Fit?
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The Company
HQ: Petaling Jaya
253 Employees
Year Founded: 2019

What We Do

Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us

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