53rd Street Outpatient Volunteers

About Us:

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.

Before You Apply 
To ensure this opportunity is a fit, please watch our volunteer Pre-Orientation video for essential program information. Review the opportunity description and scheduling details below carefully before submitting your application. 

Hours & Location 

• Location: Rockefeller Outpatient Pavilion – 160 E 53rd St, New York, NY 10022 

• Shifts available: Monday 9AM - 12:30 PM & 12:30PM - 4PM, Wednesday 9AM-12:30PM, or Thursday 12:30PM-4PM.

• Please submit an application only if you are available for the above shift for 6 consecutive months. 

• Please indicate all shifts you are available for in your application. 

Volunteer Opportunity 

We are seeking reliable and committed volunteers available for a weekly 3.5-hour shift at our Rockefeller Outpatient Pavilion. Volunteers at this location will support the chemo infusion area, waiting room areas, and lobby spaces providing navigation support to patients and visitors. 

 
As a volunteer, you may: 

• Offer a warm welcome by greeting patients, families, and visitors when they arrive. 

• Help with wayfinding by walking visitors to their destinations or answering general questions. 

• Provide comfort in the chemo infusion area by offering patients and visitors non-clinical support such as blankets, refreshments, or a friendly presence. 

• Round infusion floor with an activity cart to provide patients and caregivers with a creative outlet during their time on-site. 

• Support patients and staff in the waiting areas by assisting with wheelchair retrieval, escorting patients to appointments, or simply checking in to see where help is needed. 

• Assist staff in organizing supplies or restocking resource areas. 

Who We’re Looking For  

• Age 16+ 

• Able to commit to the same weekly 3.5-hour shift for at least 6 months. 

• If you are a former or current MSK patient, you must be out of active treatment for at least one year. 

• Friendly and comfortable engaging with patients, families, and staff. 

• Reliable and proactive.  

• Must be flexible and willing to support areas based on daily needs, as directed by the Volunteer Supervisor. 

Onboarding Process (average 4–6 weeks)  

Virtual interview (based on scheduling needs and program fit) 

2–3 reference checks 

Background check & drug screen (18+ only) 

Medical clearance (flu and other immunizations required; at applicant’s expense) 

*To stay active in the program, onboarding must be completed within 4-6 weeks. If your application is pending any onboarding tasks for 30+ days, your application may be rejected. 

Please Note 
This is an unpaid volunteer role. The Volunteer Department does not oversee paid employment, internships, shadowing, or educational programs. Our program provides meaningful, long-term opportunities to support patients and staff. 

Closing:

At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.  

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.