Make an impact at NTT Global Data Centers
Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.
Your role at a glance
Oversees end-to-end client implementation projects, ensuring delivery within agreed scope, budget, timelines, and quality standards. Leads and develops project managers and implementation teams, providing guidance, mentorship, and performance support. Manages project planning, resource allocation, budgeting, scheduling, risk mitigation, stakeholder engagement, and vendor coordination. Monitors project performance, financials, milestones, and client acceptance, implementing improvements to enhance delivery quality and efficiency. Facilitates cross-functional collaboration, resolves conflicts, manages scope changes, and escalates issues to relevant stakeholders. Requires advanced project management expertise in global IT services, complex cross-technology solutions, agile methodologies, project management tools, executive engagement, and people leadership, supported by a relevant degree and professional certifications.What we are looking for
Key Roles and Responsibilities:
Oversees the execution and completion of client implementation projects
Oversees people who lead standard projects supporting the company-client relationship, ensuring customer satisfaction
Provides budget analysis, labour planning, and coordination of activities between client and company employees
Monitors project completion from initiation through delivery to meet revenue and cost projections
Oversees performance of the installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects or engagements
Serves as a mediator to internal issues and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing solutions to clients
Determines and defines client implementation project scope and objectives
Prepares budget based on scope of work and resource requirements
Creates the project management plan based on requirements and obtain sign off
Tracks standard projects cost to monitor compliance to budget
Develops and manages a detailed client implementation project schedule and work plan
Provides project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
Manages contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
Utilises industry best practices, techniques, and standards throughout entire project execution
Monitors progress and make adjustments as needed
Measures project performance to identify areas for improvement
Oversees all incoming and outgoing project documentation and administration and develop relevant project status and related reports
Ensures that project milestones are met, project scope changes are aligned to budget and managed effectively
Actions improvements from project reviews using artefacts from projects including historical metrics to improve current project processes and increase project quality delivery
Leads and manages a team of project managers and implementation resources. Provides guidance, mentorship, and supports to project teams, ensuring their effectiveness, productivity, and professional growth
Knowledge, Skills and Attributes:
Excellent communication and stakeholder engagement skills
Strong organizing, planning and administration skills
Strong attention to detail and accuracy
Excellent analytical skills, with strong interpersonal skills
Proactive approach with the ability to work independently and as part of a team
Ability to work under pressure and meet deadlines
Adaptable and flexible with sound collaboration skills
Ability to manage conflict using a solution-focused approach
Ability to solve problems creatively
Ability to complete projects according to outlined scope, budget and timeline
Ability to coordinate the activities of a variety of stakeholders to drive completion of projects
Software knowledge, e.g. Power BI, Project Web App
Resolves issues that are varied but related applying extensive technical experience to identify most appropriate option or improve on approaches
Exercises judgment and interpretation to help define procedures and policies to determine appropriate action
Academic Qualifications and Certifications:
Bachelor’s or equivalent degree in the relevant field of study
Relevant certifications, such as PMI, Project management professional, CAPM, PMP or Prince 2 etc.
Required Experience:
Advanced professional experience in project management gained within a global IT services organization
Advanced project management experience including high complexity, cross services / technology domain solutions
Advanced experience using with project management software tools, methodologies, and best practices
Advanced demonstrated experience managing the entire project lifecycle
Advanced demonstrated experience coordinating operational tasks of a team
Advanced demonstrated experience delivering client implementation projects
Advanced experience delivering projects using an agile methodology
Advanced experience interacting with client stakeholders on planning, progress tracking, communication, and escalation activities
Advanced experience interacting with executive stakeholders and providing feedback in steering committee meetings
Advanced people management / leadership experience gained within a global IT services organisation
Who we are
As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
Skills Required
- Bachelor's degree or equivalent in a relevant field
- Relevant project management certification, such as PMI, CAPM, PMP, or PRINCE2
- Advanced project management experience in a global IT services organization
- Advanced experience managing high-complexity, cross-service or cross-technology projects
- Advanced experience using project management software, methodologies, and best practices
- Advanced experience managing the entire project lifecycle
- Advanced experience coordinating operational tasks of a team
- Advanced experience delivering client implementation projects
- Advanced experience delivering projects using an agile methodology
- Advanced experience engaging client stakeholders on planning, progress tracking, communication, and escalations
- Advanced experience engaging executive stakeholders and participating in steering committee meetings
- Advanced people management or leadership experience in a global IT services organization
- Excellent communication and stakeholder engagement skills
- Strong organization, planning, administration, analytical, and interpersonal skills
- Ability to manage conflict, solve problems creatively, and deliver within scope, budget, and timeline
What We Do
NTT Ltd. is a leading, global technology services company. We’re here to enable the connected future. We come together to make the world a better place, and every day we use the power of technology to make it happen. We employ curious people who are ready to change the world. Through the work we do with our clients and in our communities, we find ways that technology can make a positive impact. We call it technology for good. That’s our focus and it extends well beyond the bottom line. We believe in using technology for good. This means helping organizations and society transform and move into the future with a partner they can trust. At the heart of our business are relationships built on loyalty, commitment and a shared belief in what’s possible when we work together: a better world for us all to live in. Working with organizations around the world, we achieve business outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital and secure. Through our full range of unparalleled capabilities, we empower people, strategy, operations and technology, while our platforms provide a single view across hybrid environments. This gives our clients better insight to make the right decisions at the right time and achieve their business modernization and transformation goals. A new idea becomes a great idea when it helps to make the world a better place. We’re constantly innovating. It is, and always has been, the essence of what sets us apart. We harness the collective effort of our people, together with external innovators and innovations, to drive excellence through the technologies we integrate and the services we deliver. Technology enables connection. And connections create understanding. The result is connected cities, factories, healthcare, agriculture, conservation, and even connected sport. Together we enable the connected future. Everything is iNTTerconnected.
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