52520252-Key Account Manager

Do amazing work 

A career with Viva Energy is more than just a job. It’s a chance to join a group of people dedicated to supporting Australia’s evolving energy and convenience needs. We’re a leading retail, industrial and        years.  

Our plans for the future support Australia’s energy transition to sustainable, lower carbon energy solutions. And our recent acquisitions of Coles Express and OTR, we provide Australians with outstanding convenience. 

At the heart of our plans is people power. People who want to grow and evolve with us. People with new perspectives, energy and passion to drive Viva Energy and their careers forward.  

About Viva Energy 

Join a team that values diversity. Viva Energy is a great place to be yourself. We believe in our people, trust in their positive intentions, and empower everyone to amplify their voice across the business. We value inclusion because that’s how we get the best outcomes. 

Awarded the WGEA Employer of Choice for Gender Equality for the past five years highlights that we are driven by our people and continuing our focus on making Viva Energy reflect the ever-changing face of Australia.  

We are seeking a commercially astute and relationship-driven Key Account Manager to take the lead in managing the strategic relationships and contract delivery for a customer portfolio within the Viva Energy Resources Team.

In this high-impact role, you will own and grow customer relationships, drive value through a well-defined account strategy that integrates sales, operational excellence, technical expertise, and marketing initiatives. You will operate as a trusted advisor, building strong, multi-level relationships across complex organisations and identifying opportunities to deliver innovative, value-added solutions.

Your ability to combine strategic thinking with hands-on execution will be key as you ensure seamless contract delivery, compliance, and continuous improvement across the portfolio. You will play a pivotal role in enhancing customer outcomes while delivering sustainable commercial performance for Viva Energy

Responsibilities & Requirements

• A strategic thinker, proactive in nature you enjoy seeking opportunities to provide  value add to commercial deals
• Proficient in project management and able to manage multiple projects concurrently
• Effectively problem solve and align with business priorities
• Ability to understand and improve efficiency in end to end supply chain
• Ability to work effectively across multiple functions including commercial, technical operational and marketing to deliver key strategic outcomes.
• Able to understand and influence multiple decision makers and a myriad of stakeholders at a corporate level
• Customer focused, you have a hunger for sales and a passion for delivering and exceeding customer expectations
• You will be eager to build your capability in managing commercial negotiations and supporting tender responses
• You will have experience in strategic B2B account management / sales environment
• Have refined financial acumen and clear understanding of the drivers of value creation

• Degree in Business, Engineering, Sales, Marketing or related field highly regarded
• Technical background (Mechanical, Chemical, Mining) highly regarded
• Additional certifications in Sales or Account Management (desirable)
• Proven experience in Key Account Management or B2B sales
• Experience managing large, complex enterprise clients (e.g. Tier 1 mining)
• Strong contract management and commercial negotiation experience
• Track record of driving revenue growth and customer retention
• Experience working across multi-site or operational environments

We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.

Please note: This role is being sourced through Viva Energy Australia, therefore we will not be accepting applications via external recruitment agencies.