Skills Required
- Experience with AR cash application or back office collections process and disputes
- Knowledge about O2C Cash Apps, collections, disputes and Bankruptcy
- Understanding of how credit and debit entries are effected in the system
- Analytical bent of mind and research-oriented approach
- Ability to work cooperatively between collections analysts and departments
- Eye for detail and accuracy; able to identify patterns and propose recommendations
- Proficient in Microsoft Office Suite and Outlook; computer literate
- Good oral and written communication skills
- Creative problem-solving skills and ability to propose resolutions
- Strong interpersonal and communication skills
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
