4400294-Lead Assistant Manager

Posted 11 Days Ago
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Gurugram, Haryana, IND
Hybrid
Entry level
Information Technology • Database • Consulting
The Role
Leads quality assurance for Salesforce applications, customizations, and integrations. Develops and executes manual and automated test plans, performs functional, regression, integration, API, and end-to-end testing, validates data with SOQL or SQL, tracks defects, and reports quality metrics. Collaborates with developers, administrators, business analysts, and stakeholders in Agile/Scrum teams to clarify requirements and resolve issues.
Summary Generated by Built In
Sales Force QA Lead - candidate will be responsible for ensuring the quality, performance, and reliability of Salesforce applications, customizations, and integrations. This role involves collaborating with onshore development teams, business analysts, and stakeholders to design and execute test plans, identify defects, and ensure deliverables meet business requirements. The ideal candidate will have strong expertise in Salesforce testing, excellent communication skills, and the ability to work effectively across time zones. Key Responsibilities Develop, document, and execute detailed test plans, test cases, and test scripts for Salesforce applications, including custom objects, workflows, Apex code, Visualforce pages, Lightning components, and integrations. Perform functional, regression, integration, and end-to-end testing to validate system performance and user requirements. Identify, document, and track defects using tools like JIRA, TestRail, or similar platforms, and work with developers to resolve issues.Platform Knowledge  Coordinate with onshore teams (developers, admins, and business analysts) to understand requirements, clarify acceptance criteria, and ensure alignment on deliverables. Participate in daily stand-ups, sprint planning, and review meetings) to provide testing updates and feedback Leverage automation tools to create and maintain automated test scripts for repetitive testing tasks, where applicable. Conduct API testing using tools like Postman or SoapUI to validate Salesforce integrations with external systems. Validate data integrity by writing and executing SOQL queries or using Salesforce Data Loader for data testing. Provide detailed test reports, including test execution status, defect summaries, and quality metrics, to stakeholders. Soft Skills Communication: Ability to communicate effectively with non-technical stakeholders to understand  requirements. Team Collaboration: Experience working in teams using Agile or Scrum methodologies. Technical Skills Strong understanding of Salesforce architecture, configuration, and customization capabilities. Proficiency in manual testing and familiarity with automation tools (e.g., Selenium, Provar, or similar). Experience with API testing tools (e.g., Postman, REST Assured) and basic knowledge of SOQL/SQL for data validation. Familiarity with Agile/Scrum methodologies and tools like JIRA, Confluence, or TestRail. Certifications (Candidates will be Preferred): Salesforce Administrator (ADM-201) or Salesforce Platform App Builder certification. ISTQB Foundation Level or similar QA certification is a plus. About the TeamEXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.

Skills Required

  • Strong expertise in Salesforce testing, including applications, custom objects, workflows, Apex code, Visualforce pages, Lightning components, and integrations
  • Experience developing, documenting, and executing test plans, test cases, and test scripts
  • Experience with functional, regression, integration, and end-to-end testing
  • Experience identifying, documenting, and tracking defects using JIRA, TestRail, or similar tools
  • Strong understanding of Salesforce architecture, configuration, and customization
  • Proficiency in manual testing and familiarity with automation tools such as Selenium or Provar
  • Experience with API testing tools such as Postman or REST Assured
  • Basic knowledge of SOQL or SQL for data validation
  • Familiarity with Agile or Scrum methodologies and tools such as JIRA, Confluence, or TestRail
  • Ability to communicate effectively with technical and non-technical stakeholders and collaborate across teams and time zones
  • Salesforce Administrator ADM-201 or Salesforce Platform App Builder certification
  • ISTQB Foundation Level or similar QA certification

EXL Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EXL and has not been reviewed or approved by EXL.

  • Healthcare Strength — Medical plan options include HSA, HRA, and PPO choices, with additional health-related programs such as disability coverage and an employee assistance program. Feedback suggests these options provide meaningful flexibility and coverage breadth for many roles.
  • Leave & Time Off Breadth — Up to 20 days of paid time off, plus federal holidays and paid sick and safe time, are highlighted. Feedback suggests this leave structure is a notable benefit alongside core compensation.
  • Retirement Support — A traditional and Roth 401(k) with up to a 3% company match and full vesting after one year is described. Feedback suggests this match and vesting timeline help bolster long-term savings.

EXL Insights

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The Company
HQ: New York, NY
30,246 Employees
Year Founded: 1999

What We Do

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

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