Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
Key Activities
3PL Operational Support:
Support day-to-day 3PL account operations in the Eastern Province to maintain an adequate balance between rider supply and delivery demand.
Assist in onboarding and activating new 3PL partners to support regional fleet expansion and coverage goals.
Monitor 3PL operational KPIs, SLAs, and performance metrics, highlighting gaps to senior team members.
Assist 3PL partners in resolving routine operational issues, logistics obstacles, and account inquiries.
Review 3PL billing accuracy, assist in invoice validation, and track payment releases in coordination with Finance.
Partner Engagement & Retention:
Participate in operational touchpoints with 3PL partners in the Eastern Province to build strong working relationships and improve vendor retention.
Gather operational feedback from 3PL vendors to help identify areas for workflow and communication improvements.
Support the communication of operational updates, safety guidelines, and standard operating procedures to 3PL partners.
Monitor daily 3PL compliance with HungerStation’s Code of Conduct and operational standards.
Governance and Resilience
Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner.
Support the communication of operational updates, safety guidelines, and standard operating procedures to 3PL partners.
Monitor daily 3PL compliance with HungerStation’s Code of Conduct and operational standards.
Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
Uphold a high-performance working environment and promote HS’s Values.
Knowledge and Experience
2 - 4 years of experience in logistics, 3PL coordination, fleet management, or last-mile operations.
Experience in tracking 3PL performance, SLA compliance, and fleet supply metrics.
Basic exposure to invoice tracking, billing verification, and data reporting.
Strong problem-solving, communication, and coordination skills.
Education and Certifications
Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Skills Required
- 2–4 years of experience in logistics, 3PL coordination, fleet management, or last-mile operations
- Experience tracking 3PL performance, SLA compliance, and fleet supply metrics
- Basic exposure to invoice tracking, billing verification, and data reporting
- Strong problem-solving, communication, and coordination skills
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
