Fulfillment Manager

Reposted 6 Days Ago
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Hiring Remotely in New York, NY, USA
In-Office or Remote
Senior level
Artificial Intelligence • Big Data • Information Technology • Analytics
Next Generation Consumer-Tech Platform
The Role
Manage logistics performance across fulfillment ecosystem, drive operational excellence, ensure SLA targets, lead 3PL partnerships, and implement AI improvements.
Summary Generated by Built In
About Trafilea

Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.

We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea

We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.

🚀 We build and scale our own brands.

🦾 We invest in AI and automation like few others in eCom.

📈 We test fast, grow fast, and help you do the same.

🤝 Be part of a dynamic, diverse, and talented global team.

🌍 100% Remote, USD competitive salary, paid time off, and more.

Job Responsibilities

As Fulfillment Manager, you’ll oversee end-to-end global logistics performance across our fulfillment ecosystem.

You will:

  • Lead strategic network expansion initiatives, including new warehouse launches and integrations

  • Build scalable omnichannel processes that improve efficiency, customer experience, and cost optimization

  • Drive automation, predictive models and AI-driven operational improvements

  • Build and strengthen strategic relationships with 3PL partners, carriers, and suppliers

  • Lead fulfillment scalability initiatives across D2C, Amazon, Wholesale, Subscription, and B2B channels

  • 10+ years of experience in 3PL, Fulfillment, Logistics, or Supply Chain operations

  • Proven experience managing inbound, outbound, returns, replenishment, and omnichannel operations at scale

  • Strong experience working with 3PLs, warehouse operations, and SLA performance management

  • Experience leading operational improvement, scalability, and cost-efficiency initiatives

  • Strong analytical and problem-solving skills with a data-driven mindset

  • Experience with AI and automation is a must

  • Intermediate or higher English proficiency

Skills Required

  • 5+ years of experience in 3PL, Fulfillment, Logistics, or Supply Chain operations
  • Proven experience managing inbound, outbound, returns, replenishment, and omnichannel operations at scale
  • Strong experience working with 3PLs, warehouse operations, and SLA performance management
  • Experience leading operational improvement, scalability, and cost-efficiency initiatives
  • Strong analytical and problem-solving skills with a data-driven mindset
  • Experience working cross-functionally with Operations, IT, Finance, BI, and Commercial teams
  • Strong understanding of Amazon operations, replenishment, allocation, and inventory management
  • Experience with ERP, BI, AI, or automation tools within logistics environments
  • Advanced Excel skills (pivot tables, formulas, databases, reporting)
  • Intermediate or higher English proficiency
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The Company
437 Employees
Year Founded: 2014

What We Do

Trafilea is a consumer tech platform business leveraging AI, advanced analytics, proprietary technology, and proven world-class marketing to build and scale category-defining brands in women’s intimates, beauty, and wellness — primarily for the U.S. market. We are a remote data-driven team of ambitious doers, passionate marketers, and tech innovators with the instincts and energy to transform the world as we know it.

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