Job Description
WHAT YOU’LL DO
As a 3PL Business Expert you'll ensure well-functioning integration of systems (especially WMS) as well as compliance to operational group standards and execution of changes that align with global strategies and your DC local context, acting in line with our values, you'll drive both your success and the company's success.
You will:
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Maximize operational excellence by educating 3PL in the H&M WMS system functionality and key work processes, Support DC operations, Monitor and support well-functioning system integration.
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Monitor system functionality and new system functionality developments, incl. interfaces WMS, WCS, PLC and Communicate change requests from 3PL to 3PL-DC Mgr./ Reg. S&Ops
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Distribute & translate release notes to 3PL and monitor execution, ensure all systems work as expected and are used correctly to aspire best service to the stores and to secure that business is not interrupted
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Ensure an effective and efficient incident management, when needed (e.g. participate in "bridge calls", Incident reporting) also ensures high quality level of all decided IT system related procedures and monitor correct implementation and Conducts business process audits regarding compliance to group standards.
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Act as PSR and NCG speaking person to global functions and local Sales and monitor compliance to PSR, sustainability and NCG standards and support DC Mgr. to ensure all operational, system and service requirements to the 3PL and operational changes are implemented and met (e.g. ensure system release updates).
WHO YOU’LL WORK WITH
Key Collaborators include, but are not limited to 3PL (external),3PL-DC Mgr,3PL DC Controlling Mgr.,3PL Transport Coord.,3PL-Advanced users (if exist), WR-Reg. Implementation and Retail Stores
WHO YOU ARE
We are looking for people with…
- 1-2 years of management experience, preferably in distribution center and/or store operations
- Preferably at least one year in Distribution Center Operations in a high volume, high SKU environment
And people who are…
- Advanced in PC skills with Excel and Access, who also have Excellent people and communication skills.
- Able to work independently and in a high pressure, multi-personality, fast-paced, deadline-oriented environment
- Experienced with recruiting, training and developing staff
- Detail oriented, with strong organizational, time management, and interpersonal skills.
- Strong problem-solvers and decision-makers.
- Advanced in their knowledge of Microsoft Office and the ability to adapt to company specific systems, who will also be able to work in a dynamic environment.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
- We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match 401k, paid leave programs, and paid time off, including a community day to serve your local community
- You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS
Compensation: salary range is ($66,793 - $75,142) annually
This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion.
H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
Additional Information
All your information will be kept confidential according to EEO guidelines.
H&M Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.
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Healthcare Strength — Health coverage is described as broad and accessible, including medical, vision, and free-to-employee dental, with options such as transgender care, bariatric surgery, and enhanced fertility support. Telehealth access and low employee cost-sharing are also highlighted.
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Leave & Time Off Breadth — Time away options include paid vacation, wellness days, company holidays, and a paid birthday, with some elements extending to part‑time staff. These provisions are presented as a consistent strength across materials.
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Retirement Support — Retirement offerings include a 401(k) plan with company match alongside financial tools like FSAs and commuter benefits. These components reinforce longer-term financial security within the total rewards mix.
H&M Group Insights
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What We Do
Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].
