The Role
The role involves driving client success by developing and executing implementation strategies for 3D solutions, providing support and training, and collaborating with development teams to enhance product offerings.
Summary Generated by Built In
Founded in 2009, CLO Virtual Fashion is creating a new ecosystem for digital fashion based on its unrivaled technology in 3D clothing simulation algorithms.
CLO Virtual Fashion provides all clothing-related services from concept to design, manufacturing, marketing, fitting, and styling based on 3D clothing simulation algorithms.
Along with costume design software CLO, Marvelous Designer, and Jinny, we are involved in the entire costume journey with platforms specialized in costume content such as CLO-SET and CONNECT to build an efficient and sustainable workflow. Additionally, our solution allows physical and digital garments to be tagged together to function within the CLO system.
CLO Virtual Fashion, which is leading the global digital fashion market, currently has a total of 13 offices in 11 countries around the world, including Asia, North America, Europe, and South America, and is gradually expanding based on numerous customers from around the world.
Position Overview
As a strategic partner, you will play a critical role in driving client success and advancing CLO’s mission to empower garment-related innovation.
This position goes beyond education and support, it focuses on building trust, developing strategies, and ensuring seamless implementation of 3D solutions that elevate our clients’ value and industry impact.
You will act as a liaison between clients, internal teams, and our global development network, translating insights into actionable solutions. Your ability to investigate workflows, communicate professionally, and foster long-term relationships will be key to ensuring adoption and growth within the CLO ecosystem.
Responsibilities
- Client Success & Strategy - Develop and execute adoption strategies and implementation plans for enterprise partners. Build strong trust-based relationships with clients, ensuring their success and continuous growth.
- Education & User Retention -Deliver impactful training sessions and demos tailored to executive teams and end-users. Create engaging educational content and resources to support user adoption.
- Collaboration & Innovation - Act as a liaison between clients and CLO’s global development teams, providing workflow insights and technical feedback. Participate in beta testing, feature feedback, and workflow investigations to influence product evolution.
- Event & Engagement -Lead user engagement initiatives, including conferences, workshops, and community-building events.
- Onsite & Remote Support - Provide hands-on support during client projects, both onsite and virtually, ensuring smooth implementation and troubleshooting.
Requirements
- Minimum 2+ years of experience in the fashion industry with strong knowledge of garment construction and pattern-making.
- Ability to quickly learn and adapt to new software; familiarity with 2D or 3D CAD tools is a plus.
- Strong investigative, problem-solving, and communication skills.
- Self-driven, collaborative, and adaptable in fast-paced environments.
- Humility, transparency, accountability, and curiosity.
- Strategic thinker with a passion for improving client partnerships and delivering measurable value.
- Willingness to travel frequently; local or relocation-ready.
Plus if you have
- Language proficiency in Spanish or Portuguese is a plus
- Participating in Beta Testing, Bug Reporting & Technical Feedback to the Development Team
- Working with our clients, and developers, to pitch new features for development
- Creating 3D Content for User Engagement, Social Media, etc.
- Planning & Leading User Events (from Training, to User Conferences)
Benefits
- Healthcare Coverage (Medical/Dental/Vision Insurance)
- Paid parental and caregiving leave
- Retirement Plans including company match
- Work From Home Allowance
- Commuters Benefit
- Paid-Time Off
- 10 paid holidays plus company wide office closure
- Sick Days
- Flexible Work Hours
▶Must be legally authorized to work in the United States as we are unable to provide work visas.
▶Please send your resume and self-introduction (Includes the following contents, Must)
Reasons to apply for CLO Virtual Fashion and what you want to do with CLO
- Competencies that you think are necessary for this position and your own competitiveness
- Description of the role, activities, and results of the project you have participated in the past.
▶ Portfolio of tasks and projects that you are responsible for (Plus)
▶ CLO ( www.clo3d.com ): A 3D design that revolutionizes the way fashion is communicated by connecting virtuality and reality by designing and producing clothes by virtually embodying the material and physical characteristics of the fabric, fitting them to an avatar, and then realizing them on the runway. software
▶ Marvelous Designer ( www.marvelousdesigner.com ): 3D costume production software that can create, modify, and recycle 3D costume modeling and simulation in games, movies, and animation.
▶ CLO-SET ( www.clo-set.com ): You can store, share, and search digital assets such as 3D clothes, communication required for collaboration with fashion companies, workflow required for actual production, trend analysis, and online marketing. A cloud-based communication platform that can manage data provision, etc. in one place.
▶ CLO-SET CONNECT ( connect.clo-set.com ): A global community of fashion creators who add value to 3D clothing through an open marketplace, portfolio management tools, and networking functions.
CLO Virtual Fashion in-house activity video: https://youtu.be/r6Ob6tAAT9M
CLO Virtual Fashion company introduction video: https://youtu.be/1yXgT_AYNwE
Please review the California Privacy Notice during the application process.
Top Skills
2D Cad
3D Cad
3D Design Software
Clo
Marvelous Designer
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The Company
What We Do
CLO Virtual Fashion is committed to innovating the way we communicate fashion through our true-to-life 3D garment simulation technology. Our virtual garment solutions and services connect all teams involved in the digital product lifecycle, enabling more direct collaboration and reduced lead time, whilst maintaining the intricacies of garment design. We envision our garment simulation technology to become not only the tool to create virtual garments, but also the platform to provide valuable data about garments, designs, and trends, by virtualizing every garment on Earth. Our products range from CLO (3D Design Software for apparel designers and brands), Marvelous Designer (3D Design Software for character artists in gaming and animation companies), Benefit by CLO (Virtual Fitting Platform), CLOSET (Communications and Archiving Platform for virtual garments), to Marvelous SDK (Real Time Draping Engine for games) to create a new ecosystem for virtual garments. Through these services and our continuing research and development in 3D and garment design, we are transforming the way we produce and consume garments - both tangible (actual garments from brands) and intangible (virtual garments in games and movies), for ones we wear and what our virtual characters wear.
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