Responsibilities
- Present inspiring software demos and product presentation
- Be the central point to guide corporate clients in their 3D implementation strategy
- Provide technical support to corporate clients in their usage of CLO, CLO-SET and the other solutions we develop and maintain a high level of user satisfaction
- Be a corporate user advocate and liaison to other teams; identify corporate user challenges and partner with other departments to develop solutions / resolve issues
- Monitor and assess software utilization at key client accounts, collaborating with Business Development Managers to identify growth opportunities and support the development of strategic initiatives
- Train on and off-site new and existing corporate users to help them become proficient in CLO, CLO-SET and the other solutions we offer
- Participate in client projects on and off-site (open to international travel)
- Collaborate with the CLO Design & Implementation team (locally and globally) to organize and facilitate events/ projects to create corporate user engagement and awareness of our products
- Create informative tutorial videos for our YouTube channel and PDF guides to educate our corporate and individual user communities
- Help the Customer Experience department organize open workshops and other user engagement events/projects for our global Individual user community
- Create 3D content for user engagement, social media, and various initiatives
- Collaborate with software developers and UX designers to propose innovative features and/or feature improvements
- Follow up with the development team on bugs and crashes reported by users
- Beta Test the latest CLO versions before release and report any feedback/bug/crash to the development team
Requirements (hard skills)
- Strong base in the CLO Software and/or Marvelous Designer
- Knowledge of our platforms CONNECT and CLO-SET
- Experience as a designer or pattern maker, preferably in the apparel industry, with a strong understanding of garment construction and the apparel/accessory development process
- Excellent knowledge in Pattern Making
- Knowledge in the Adobe suit is a must (especially Photoshop & Illustrator)
- Knowledge of other 2D CAD software (Modaris, Gerber, Optitex, etc..) and other 3D software (blender, Rhino, 3dsMax, etc...) is a strong plus
- Good professional writing skills Good presentation and public speaking skills
- Must be fluent in English; an additional language is a plus
Plus if you have (soft skills)
- Be user focused and pedagogical
- Resourceful - with a can do attitude, takes initiative and is self-driven
- Team player and a great ability to work collaboratively in a fast-paced, deadline-driven environment
- Strong communication and professional presentation skills
- Strong organization and prioritization skills
- Positive and enthusiastic attitude with a desire to invest in long-term
- Tech-savvy and interested in new technologies related to 3D and the apparel and textile industry
Additional points
- Willingness to travel (sometimes internationally)
- Must be a European citizen or have valid and independent working visa for Germany. (CLO does not sponsor visa)
Benefits
- Refresh month after every 5 years of employment in the company
- 1 week extra holidays between Christmas and new years
- Company Pension Scheme
- Deutschland Ticket
- Partial Gym Membership Support (Urban Sports Club)
- International + modern working environment
- Young and fast growing team
- Start Up mentality
- Room for growth
- Flexible working hours
Top Skills
What We Do
CLO Virtual Fashion is committed to innovating the way we communicate fashion through our true-to-life 3D garment simulation technology. Our virtual garment solutions and services connect all teams involved in the digital product lifecycle, enabling more direct collaboration and reduced lead time, whilst maintaining the intricacies of garment design. We envision our garment simulation technology to become not only the tool to create virtual garments, but also the platform to provide valuable data about garments, designs, and trends, by virtualizing every garment on Earth.
Our products range from CLO (3D Design Software for apparel designers and brands), Marvelous Designer (3D Design Software for character artists in gaming and animation companies), Benefit by CLO (Virtual Fitting Platform), CLOSET (Communications and Archiving Platform for virtual garments), to Marvelous SDK (Real Time Draping Engine for games) to create a new ecosystem for virtual garments.
Through these services and our continuing research and development in 3D and garment design, we are transforming the way we produce and consume garments - both tangible (actual garments from brands) and intangible (virtual garments in games and movies), for ones we wear and what our virtual characters wear.