The Role
Work with global brands to implement 3D garment workflows using CLO ecosystem tools. Deliver demos, training, technical support, and user advocacy; create tutorials and 3D content; collaborate with developers on features and bug reports; participate in client projects and events, including occasional international travel. Maintain high client satisfaction and monitor software utilization to support growth initiatives.
Summary Generated by Built In
Founded in 2009, CLO Virtual Fashion is creating a new ecosystem for digital fashion based on its unrivaled technology in 3D clothing simulation algorithms.
CLO Virtual Fashion provides all clothing-related services from concept to design, manufacturing, marketing, fitting, and styling based on 3D clothing simulation algorithms.
Along with costume design software CLO, Marvelous Designer, and Jinny, we are involved in the entire costume journey with platforms specialized in costume content such as CLO-SET and CONNECT to build an efficient and sustainable workflow. Additionally, our solution allows physical and digital garments to be tagged together to function within the CLO system.
CLO Virtual Fashion, which is leading the global digital fashion market, currently has a total of 13 offices in 11 countries around the world, including Asia, North America, Europe, and South America, and is gradually expanding based on numerous customers from around the world.
Position Overview
As a 3D Design & Implementation Specialist at CLO Virtual Fashion, you can shape the future of the apparel and textile industry through our true-to-life 3D garment simulation technology.
Your role will involve working with global brands to implement 3D workflows by planning customized curricula, training users, supporting client inquiries, and contributing to the innovation of the technologies that we develop.
This is a technical role in constant evolution. We are seeking a self-driven, energetic, and agile individual with a can-do attitude, who is passionate about 3D and excited by the solutions CLO Virtual Fashion can offer to the apparel and textile industry.
How to apply
- Submit CV and Cover letter
- Portfolio showcasing your work and some CLO projects
Interview Process
Resume Screening ➡️ 1st interview (team lead, online, 45 mins) ➡️ *Technical skill evaluation & presentation (onsite, 1 hr) ➡️ Final interview (CEO, online, 30 mins)
*Technical skill evaluation & presentation:
You will have a week to complete a project which tests your CLO Technical skills. Following that week, we will schedule a meeting for the presentation of the outcome of the project with one member of the local team and the local team lead.
Expected Starting Date: Feb 1st, 2025
Responsibilities
- Present inspiring software demos and product presentation
- Be the central point to guide corporate clients in their 3D implementation strategy
- Provide technical support to corporate clients in their usage of CLO, CLO-SET and the other solutions we develop and maintain a high level of user satisfaction
- Be a corporate user advocate and liaison to other teams; identify corporate user challenges and partner with other departments to develop solutions / resolve issues
- Monitor and assess software utilization at key client accounts, collaborating with Business Development Managers to identify growth opportunities and support the development of strategic initiatives
- Train on and off-site new and existing corporate users to help them become proficient in CLO, CLO-SET and the other solutions we offer
- Participate in client projects on and off-site (open to international travel)
- Collaborate with the CLO Design & Implementation team (locally and globally) to organize and facilitate events/ projects to create corporate user engagement and awareness of our products
- Create informative tutorial videos for our YouTube channel and PDF guides to educate our corporate and individual user communities
- Help the Customer Experience department organize open workshops and other user engagement events/projects for our global Individual user community
- Create 3D content for user engagement, social media, and various initiatives
- Collaborate with software developers and UX designers to propose innovative features and/or feature improvements
- Follow up with the development team on bugs and crashes reported by users
- Beta Test the latest CLO versions before release and report any feedback/bug/crash to the development team.
Requirements (hard skills)
- Strong base in the CLO Software and/or Marvelous Designer
- Knowledge of our platforms CONNECT and CLO-SET
- Experience as a designer or pattern maker, preferably in the apparel industry, with a strong understanding of garment construction and the apparel/accessory development process
- Excellent knowledge in Pattern Making
- Knowledge in the Adobe suit is a must (especially Photoshop & Illustrator)
- Knowledge of other 2D CAD software (Modaris, Gerber, Optitex, etc..) and other 3D software (blender, Rhino, 3dsMax, etc...) is a strong plus
- Good professional writing skills Good presentation and public speaking skills
- Must be fluent in English; an additional language is a plus.
Plus if you have (soft skills)
- Be user focused and pedagogical
- Resourceful - with a can do attitude, takes initiative and is self-driven
- Team player and a great ability to work collaboratively in a fast-paced, deadline-driven environment
- Strong communication and professional presentation skills
- Strong organization and prioritization skills
- Positive and enthusiastic attitude with a desire to invest in long-term
- Tech-savvy and interested in new technologies related to 3D and the apparel and textile industry.
Additional points
- Willingness to travel (sometimes internationally)
- Must be legally authorized to work in Germany as we are unable to provide work visas
Benefits
- WFH Allowance
- Refresh month after 5 years of ancestry in the company
- 1 week extra holidays between Christmas and new years
-DB Deutschland Ticket
- Company Pension Scheme
Skills Required
- Strong base in CLO software and/or Marvelous Designer
- Knowledge of CONNECT and CLO-SET platforms
- Experience as a designer or pattern maker with strong understanding of garment construction and development process (preferably apparel)
- Excellent knowledge in pattern making
- Proficiency with Adobe suite (especially Photoshop and Illustrator)
- Knowledge of 2D CAD software (Modaris, Gerber, Optitex) and 3D software (Blender, Rhino, 3ds Max)
- Good professional writing skills
- Strong presentation and public speaking skills
- Fluency in English
- Additional language skills
- Willingness to travel internationally for client projects
- Legally authorized to work in Germany (employer cannot provide work visas)
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The Company
What We Do
CLO Virtual Fashion is committed to innovating the way we communicate fashion through our true-to-life 3D garment simulation technology. Our virtual garment solutions and services connect all teams involved in the digital product lifecycle, enabling more direct collaboration and reduced lead time, whilst maintaining the intricacies of garment design. We envision our garment simulation technology to become not only the tool to create virtual garments, but also the platform to provide valuable data about garments, designs, and trends, by virtualizing every garment on Earth. Our products range from CLO (3D Design Software for apparel designers and brands), Marvelous Designer (3D Design Software for character artists in gaming and animation companies), Benefit by CLO (Virtual Fitting Platform), CLOSET (Communications and Archiving Platform for virtual garments), to Marvelous SDK (Real Time Draping Engine for games) to create a new ecosystem for virtual garments. Through these services and our continuing research and development in 3D and garment design, we are transforming the way we produce and consume garments - both tangible (actual garments from brands) and intangible (virtual garments in games and movies), for ones we wear and what our virtual characters wear.
