Lead end-to-end delivery and operations for Oracle Fusion Cloud across finance, HR, and projects. Manage multiple teams, vendors, upgrades, governance, stakeholder expectations, and drive continuous improvement, innovation, and data governance.
Summary Generated by Built In
Job Description Position Title, Responsibility Level Head of Enterprise Systems Management Function Global Technology, Enterprise Digital Applications Reports to Vice President – Enterprise Digital Permanent/ Temporary Permanent Span of Control 8 to 10 Location Noida SEZ Basic Function Techno-functional specialist with deep experience in one of the domain areas of Oracle Fusion – Finance, HR, Projects, Technical This role requires strong leadership, execution excellence, and the ability to manage multiple teams while ensuring high-quality delivery aligned with business objectives Bring strategic view to drive delivery and innovation on Oracle Fusion in the enterprise fucntions Drive deployment of Fusion modules Work in close coordination with leaders, cross-functional teams and SI partners to deliver the project Coordinate with Technology teams for development and System Admin related activities Establish capability to manage Fusion Cloud with continuous enhancements, rollouts and operational delivery Business partner role with leadership to drive new innovations, analytics, user experience Having good communication and interpersonal skills Capability to manage stakeholders’ expectation and escalations Key Responsibilities Lead end-to-end project delivery and operations for Oracle Fusion. Oversee team performance, delivery timelines, and quality benchmarks. Collaborate with business, technical, and client teams to ensure seamless execution. Manage risks, dependencies, and escalations, ensuring proactive issue resolution. Drive resource planning, utilization, and talent development within delivery teams. Ensure adherence to best practices, governance models, and compliance standards. Foster a culture of continuous improvement and innovation. Partner with leadership in driving digitization of processes across EXL Build strong capability of Fusion Cloud in EXL Manage regular upgrade of application, implement new features being introduced by OEM Focused on team development and continuous training Manage internal stakeholders Manage external partners Primary Internal Interactions Functional Heads/ VPs/ AVPs in functions - Finance, Business Operations, Legal, Global Technology & Growth Team. Interaction with external clients. Internal Audit and SOX - Compliances/ controls in projects Primary External Interactions Statutory Auditors Implementation Partners Resourcing Partners Organizational Relationships Reports To: Vice President – Enterprise Digital Applications Supervises: Managers and Lead Assistant Managers Skills Technical & Process Skills Implementation and Delivery experience in Oracle Fusion Cloud Modules Well versed with Fusion technology landscape and how integrated solutions can be deployed Strong Techno-functional troubleshooting skills in Fusion – 50-70% Functional, 30-50% technical Analytical tools: Use of OTBI, Power BI Create process design documents, BRDs Should possess good verbal and written communication skills Should be able to work independently with the senior stakeholders Hands-on experience in Oracle E-Business Suite Applications (R12) will be an added advantage. Ability to learn new technologies Ability to think outside the box and a strong curiosity to understand and learn new things Demonstrated understanding of business data, proper data use / consumption, data quality, and stewardship. Ability to partner with both business and technical subject matter experts to ensure standardization of operational information and execution of enterprise-wide data governance policies and procedures. Ability to solicit followership from the functional teams to think beyond the way the things work today. Ability to align various stakeholders to a common set of standards and promote the benefits of master data quality and governance Strong understanding of Agile, Waterfall, and hybrid delivery models. Experience in stakeholder management at executive and operational levels. Ability to drive large-scale transformation initiatives. Soft skills (Desired) Ability to handle internal clients Time management and workload planning skills Focus on quality and process improvements Project management Strong analytical, problem-solving, and decision-making skills Soft Skills (Minimum) Excellent communication and customer interaction skills (Documentation, presentation, reporting, preferable exposure to international / reputed clients). Problem solving and decision making. Ability to build strong working relationships with the business user community. Education Requirements Post Graduate or any other professional qualification Certifications in PMP, Agile, ITIL, or relevant enterprise application domains Work Experience Requirements Overall 12-15 years experience 8+ years overall experience in Oracle ERP/ Fusion Techno-Functional Experience of Oracle Fusion implementation and Delivery Management Experience with multi-vendor and offshore/onshore delivery models. Knowledge of cloud-based enterprise applications and digital transformation projects. Annexures: Acknowledgement (acknowledge that the information contained in this document is factual and complete)
About the TeamEXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals.
Skills Required
Overall 12-15 years experience
8+ years experience in Oracle ERP/Fusion techno-functional roles
Implementation and delivery experience in Oracle Fusion Cloud modules
Well versed with Fusion technology landscape and integrated solutions deployment
Experience with OTBI and Power BI for analytics
Experience with multi-vendor and offshore/onshore delivery models
Knowledge of cloud-based enterprise applications and digital transformation projects
Post Graduate or other professional qualification
Certifications in PMP, Agile, ITIL, or relevant enterprise application domains
Experience in stakeholder management at executive and operational levels
Strong verbal and written communication skills and ability to interact with senior stakeholders
Hands-on experience in Oracle E-Business Suite (R12)
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
HQ: New York, NY
30,246 Employees
Year Founded: 1999
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character.
Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments.
At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations.
Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale.
Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact.
We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.
At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward.
For more information, visit www.exlservice.com.