24-1009: Azure Cloud Engineer with M365

Azure Cloud Engineer
(Public Trust - HRPT)

Job ID #: 24-1009
Location: Herndon, VA: Hybrid 
Who We Are:
Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we’ve served as trusted advisors supporting our client base within the commercial, federal, and state and local markets.
What We Do:
At our very core, we’re a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions.
What You’ll Do:
Provide Network and systems administration of multiple cloud-based environments in Microsoft Azure Government Cloud and Microsoft 365 (M365) in GCC High tenants.
Responsibilities will include but are not limited to:

• Troubleshoot, triage, escalate, and assist users with issues related to the OIG’s hybrid network infrastructure consisting of virtual machines (VMs), servers, endpoints, appliances, and services that may be connected and/or hosted in on-premises and remote locations by the OIG and partner providers.
• Build, configure, deploy, secure, and administer cloud system resources, servers, and other multi-user devices to support virtual machines, storage, network, and other off-premises and cloud resources.
• Design scalable infrastructure for IT projects to meet specified business needs, including planning and scheduling deployments and incorporating cloud optimization to improve efficiency and save on costs.
• Devise and implement technical solutions to suit each situation; recommends the institution of processes and technologies necessary to meet changing office requirements and improve the quality and efficiency of the OIG’s work products.
• Assess traffic flow between internal and external networks to determine the necessary firewall rules and forward/reverse proxy exceptions to establish connections successfully.
• Create new automated jobs and scripts to streamline routine system tasks, including Command Line interfaces, PowerShell/Bash, or experience with CI/CD pipelines to automate the deployment of code.
• Monitor consumption, identify inefficiencies in cloud-based systems and resources, and suggest improvements to reduce costs and maximize taxpayer value. This may include request fulfillment improvement, application performance, and systems security posture.
• Administer and manage cloud-based applications and services such as Microsoft 365 and Azure Virtual Desktop (AVD).
• Perform routine system maintenance, including operating system upgrades, resizing VM resources, and security patching on Azure VMs and servers.
• Assist system owners in other divisions and offices in triaging issues and escalating tickets as required.
• Develop, maintain, and debug current custom IT solutions and program code when needed.
• Produce and maintain technical documentation regarding network and system design and governance.
• Creating and modifying domain objects, groups, and policies in Active Directory and Group Policy Management.
• Perform analysis on emerging application enhancements as a benefit to the business models.
• Provide input and best practice recommendations to current and future policies and procedures as needed or requested.
• Conduct internal technical reviews to improve performance, support, and technical enhancements.
• Work assigned service tickets and tasks IAW the Acceptable Quality Level (AQL).
• Develop standard operating procedures, knowledge base articles, technical bulletins, and other documents supporting the IT Division.
• Provide required certifications and resume for review and validation.
• Demonstrate leadership and can work without supervision.

What You’ll Need:

• A minimum of 3 years’ experience as a cloud engineer supporting cloud infrastructure and applications.
• Specific tools/experience areas:
  
  • Active Directory,
  • Microsoft Azure
• Required Certifications (Current):
  
  • CompTIA Security+,
  • Microsoft Certified Azure Administrator
• Education level:
  
  • Minimum Bachelor of Science degree in Information Technology, Computer Science, Engineering, or a related.
  • Extensive and relevant experience may be considered as a substitute for education.
• Soft skill qualifications:
  
  • Critical thinking, Problem-solving, Time management, Conflict resolution, Teamwork, Effective communication, Creative thinking, and Dependability.
• Preferred Skillsets/Knowledge areas:
  
  • PowerShell/Bash
  • Active Directory
  • DNS
  • DHCP
  • Group Policy Management
  • DevOps methodology and tools such as Azure DevOps, Git, Docker, Kubernetes, etc.
  • Infrastructure as Code (IaC), including provisioning template development and maintenance.
  • Server/Desktop Virtualization
  • Network-Attached Storage (NAS) protocols
  • Minimal Linux OS knowledge
  • Single Sign-On (SSO) authentication